Front Desk Receptionist - Hospice

Position Objective: Are you looking for a position to impact patients and families? Are you searching for a company that is focused on a culture of caring where best in class patient care is the priority? If so, apply now as a front desk receptionist with Kindful Health!

Job Summary: As a Front Desk Receptionist of Kindful Health, you are the first point of contact for patients and employees. The ideal candidate will provide an exceptional patient/family experience. The candidate will have strong time management skills, G-Suite office systems proficiency, and an ability to multitask effectively in a fast-paced environment.

Essential Education and Experience: One year of Customer Service Experience.

ResponsibilitiesDuties: The Front Desk Receptionist will be responsible for:

• Greet and welcome visitors in a friendly and professional manner.
• Manage incoming phone calls and direct the caller to the appropriate staff member; email staff as needed; take or redirect messages appropriately, assuring prompt communication.
• Maintain patient binders with updated clinical information.
• Run reports and coordinate with all disciplines weekly to prepare for IDG.
• Manage office/medical supplies and maintain office equipment.
• Assist with any additional tasks as required by management.

QualificationsSkills: The best candidate for this opportunity demonstrates strong time management skills and displays a communication style that makes everyone who works with them want to do their best. This team member can work independently as well as work with a team in a dynamic environment.

Compensation:

Hourly - $20-$22

Benefits - Benefits including health insurance, retirement plan (with matching) and access to other customary benefits and some unique benefits like Virtual MD visits and Roadside Assistance.

Culture: Kindful is unique in that we are a culture driven company where our highest purpose is simply "To Serve". Our Values are rooted in "Truth, Accountability, ExcellenceMercy" which is the core of our "T.E.A.M." approach where every voice is valued as it takes an engaged village to deliver on the full promise of hospice.

Characteristics:

We look for 3 key characteristics in each and every team member who joins Kindful including:

1.) Optimism - we acknowledge that hospice can be a tough business so during the inevitable challenging days we must remain optimistic about the future realizing that through our efforts tomorrow can be a brighter day for our patients, their families, ourselves, our families and Kindful.

2.) Enthusiasm - patients and families dealing with the challenge of an end of life event are often drained of their energy. It is up to us, as Kindful team members, to bring the energy and enthusiasm that our patients and families need to make this once in a lifetime experience a lasting, positive mark.

3.) Growth Mindset - We believe it's inherent to the high calling of healthcare professionals to always be striving for improvement. As such, we embrace the learning of new skills, technologies and processes that help us continuously strive to provide a better and better end of life experience.

Work Location: In Person