What are the responsibilities and job description for the Subsidy Tuition Field Coordinator I position at KinderCare Learning Companies?
Responsibilities:
- Align to company and subsidy tuition strategy, goals, and objectives; effectively adapt to change
- Acquire agency contracts and review all agency requirements
- Process and maintain authorizations; partner with centers and agencies to secure reimbursements
- Complete accounts receivable transfers and discounts; compile weekly details and update field operations
- Review attendance documents and complete billing process in accordance with agency guidelines
- Reconcile payments to accounts receivable, complete AR adjustments, address re-bill and/or refund opportunities
- Follow up on all account receivables and prepay balances until fully resolved
- Prepare and distribute reports, monitor for unusual items and resolve and/or raise issues as appropriate
- Audit and reconcile center financial records and complete appropriate adjustments
- Maintain and store subsidy records in accordance with agency guidelines and company policies and procedures
- Form effective relationships with internal and external partners, including field operations and child care agencies
- Maintain customer focus and participate in huddle calls and center director meetings
- Prepare audit documentation and report notifications of agency audits
- Demonstrate full ownership for assigned centers
- Perform all functions in a timely and accurate manner
- Other related duties as assigned
- High School diploma required
- Bookkeeping, billing, and accounts receivable experience preferred
- 10-key proficiency
- Strong digital literacy covering financial systems and general office software, including MS Office (Word, Excel, PowerPoint) and email
- Highly engaged, with confirmed skills in customer service, professionalism, conflict resolution, and collaboration
- Professional verbal and written communication skills
- Effective personal organizational skills and skills in learning agility
- Work independently, Analytical and problem-solving skills
- Ability to meet deadlines in a timely manner by prioritizing work in multi-task environment
- Ability to work overtime hours as vital and withstand long periods of sitting and frequent use of computer and telephone
- Occasional overnight travel required, travel between alternate center and office locations on occasion