What are the responsibilities and job description for the Clinical Manager position at Kindbody?
About Kindbody
Kindbody’s mission is to make fertility and family-building care affordable and accessible for all.
Founded in 2018, Kindbody has been recognized for technology innovation and industry leadership, Kindbody has been named to CNBC Disruptor 50, Fast Company’s Brands that Matter, Forbes Best Startup Employers, Inc.’s Best In Business list of most admired companies, as well as Deloitte Technology Fast 500™, which recognizes the fastest growing and most innovative technology companies in North America.
Kindbody is the leading U.S. fertility clinic network and global family-building benefits provider for employers on a mission to make fertility care more affordable and accessible for all. Kindbody serves patients at 26 state-of-the-art signature clinics and IVF labs, 400 partner clinics, and in 113 countries around the world. Trusted by more than 140 employers, Kindbody’s physician-led model covers the full-spectrum of reproductive healthcare including fertility assessments, fertility preservation, genetic testing, IVF, donor and surrogacy services, adoption, postpartum care, and menopause support. Kindbody is the only fertility benefits provider that serves patients directly, delivering a seamless, integrated experience with superior health outcomes at lower cost. Kindbody has raised more than $315 million in debt and equity funding from leading investors including Perceptive Advisors, JP Morgan Chase’s Morgan Health, GV, RRE Ventures, Claritas Health Ventures, Rock Springs Capital, Distributed Ventures, Whatif Ventures and TQ Ventures.
About the Role
We are seeking an experienced Clinical Manager to provide leadership and support at our Rogers Clinic. This is a fast-paced, rapidly growing environment where your expertise, professionalism, and collaboration will make a direct impact.
Onsite Commitment Requirement:
This is a fully onsite clinical position based in our Rogers clinic. The team is seeking candidates who are motivated to be in the office five days per week, as the role requires hands-on direction, collaboration, and in-person support. Please consider commute expectations before applying, as remote or hybrid arrangements are not available for this position at this time.
Responsibilities
Oversee a team of nurses, medical assistants, and sonographers to ensure day-to-day responsibilities are met
Mentor clinical leads and provide feedback to staff on performance
Execute onboarding and training programs for the clinical team
Ensure clinical team overhead aligns with budget and identify opportunities for efficiency
Coordinate patient conversion lists and anticipated cycle volumes across locations
Oversee clinical staff schedules and manage per-diem nurses if applicable
Manage time cards and procedural scheduling for OR cases, embryo transfers, and IUIs
Ensure patient satisfaction and escalate complaints as needed
Nursing responsibilities include patient education, cycle oversight, pre- and post-operative care, and documentation in EMR
Provide emotional and psychological support to patients and their families
Support process improvements and operational efficiencies
Who You Are
4 years of experience as a nurse in a fertility practice OR managerial experience in an outpatient Women’s Health clinic
Current Registered Nurse license in Arkansas
Current BLS and ACLS Certification
EMR and G-Suite experience
Strong phlebotomy skills and IV access ability
Passion for women’s health and fertility
Strong communication skills, detail-oriented, and a team player
Exemplifies strong customer service skills and professionalism