What are the responsibilities and job description for the Principal Architect, Maestro Guardian position at Kinaxis?
About Kinaxis
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.
In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000 users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.
Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.
Location
This is a remote position. You can work from home and be located anywhere in the USA
About The Role
As a key member of the Solution Assurance team, the Principal Architect understands our customers’ most pressing business challenges and drives their success by addressing complex supply chain management challenges through Kinaxis Maestro deployments. This role partners closely with customers and system integrators on partner-led Maestro deployments, leveraging deep Maestro expertise, advanced analytics, and AI-enabled tools to guide solution design, proactively mitigate risk, and accelerate value realization. The Principal Architect applies data-driven decision frameworks and predictive insights to anticipate delivery risks, influence outcomes early, and ensure scalable, best-practice solutions that drive measurable business impact.
What you will do
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and these are some of the perks and benefits we created for our team:
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.
In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000 users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.
Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.
Location
This is a remote position. You can work from home and be located anywhere in the USA
About The Role
As a key member of the Solution Assurance team, the Principal Architect understands our customers’ most pressing business challenges and drives their success by addressing complex supply chain management challenges through Kinaxis Maestro deployments. This role partners closely with customers and system integrators on partner-led Maestro deployments, leveraging deep Maestro expertise, advanced analytics, and AI-enabled tools to guide solution design, proactively mitigate risk, and accelerate value realization. The Principal Architect applies data-driven decision frameworks and predictive insights to anticipate delivery risks, influence outcomes early, and ensure scalable, best-practice solutions that drive measurable business impact.
What you will do
- Lead solution assurance engagements with customers and partners, shaping and validating supply chain software requirements using a structured, data-driven approach.
- Leverage AI and advanced analytics to accelerate solution validation and quality reviews; proactively identify delivery risks; drive efficiency across analysis, documentation and solution design; and establish scalable best practices across deployments.
- Proactively analyze deployment health signals (data quality, configuration complexity, integration patterns, partner execution trends) to identify risks early and recommend corrective action before impact is realized.
- Serve as a supply chain and Maestro thought leader, articulating the value of Kinaxis’ solutions across the customer lifecycle and reinforcing data-backed business outcomes.
- Evaluate overall systems architecture, data models, and process flows to ensure solutions are architecturally sound, data-governed, scalable across geographies and business units while aligned to best practices and measurable KPIs.
- Review and challenge complex data, analytics, and configuration designs to ensure outputs are reliable, interpretable, and aligned to business intent.
- Provide risk-informed recommendations grounded in quantitative analysis and deployment metrics to mitigate solution, integration, and adoption risks.
- Lead proactive and critical escalations using structured problem-solving frameworks and evidence-based insights to resolve complex supply chain challenges.
- Present executive-level insights and recommendations by synthesizing technical, operational, and risk data into clear, actionable narratives.
- Bachelor's or master's degree in industrial engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology, or related field.
- 7 years of experience in software implementation, consulting, or business roles within supply/demand planning, inventory management, or manufacturing.
- 1 years as a Solution Architect for enterprise-level supply chain transformation programs, deploying Kinaxis Maestro solutions in complex, multi-year and multi-geography environments.
- Demonstrated AI fluency, including ability to select and apply the right tools to solve business problems, using advanced prompting techniques to accelerate analysis and documentation,
- improving efficiency and insight quality, and critically evaluating outputs for accuracy, bias, and relevance.
- Strong data acumen, with the ability to drive evidence-based decisions by being able to interpret complex datasets and configuration patterns, translate analytics into actionable insights, and define KPIs and success metrics for deployment health.
- Proven ability to proactively identify and mitigate customer and partner risks using structured analysis and predictive indicators.
- Excellent facilitation and communication skills, capable of influencing stakeholders from functional leads to executive sponsors.
- Strong problem-solving and critical-thinking skills, able to synthesize high volumes of complex information into prioritized, outcome-oriented actions.
- Demonstrated leadership, coaching, and mentoring capabilities within a matrixed, high- performance team environment.
- Deep expertise in supply chain concepts and best practices, combined with in-depth experience implementing Maestro solutions and applications.
- Experience producing and reviewing complex process blueprints and translating business requirements into scalable technical designs for large enterprise customers.
- Advanced technical experience across data integration and governance; system configuration and deployment; data quality validation and performance optimization; and analytics enablement and KPI alignment.
- Strong ability to connect architecture decisions to measurable business outcomes and risk exposure.
- Ability to travel up to 50% and work effectively in remote and client-site environments.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and these are some of the perks and benefits we created for our team:
- Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.