What are the responsibilities and job description for the Part-Time or Full-Time Technical Support Agent position at Kimzey Software Solutions?
Part-Time or Full-Time Technical Support Agent
We’re looking for a Technical Support Agent to join our team, with both part-time and full-time opportunities available. This position is ideal for someone with a strong technical background who enjoys troubleshooting, solving problems, and helping customers.
Part-Time Schedule:
Monday–Thursday
Approximately 9:00/9:30 AM – 1:00/1:30 PM
About 16 hours per week
Full-Time:
A full-time position is also available for the right candidate. Schedule and hours can be discussed during the interview process.
Pay:
Starting at $20/hour, with the opportunity for an increase following initial training and a performance evaluation.
What We’re Looking For:
- Previous technical experience or a strong background in technology is required
- Strong troubleshooting and problem-solving skills
- Comfortable learning and supporting software
- Clear, friendly communication skills
- Dependable and able to work independently
- Customer service or technical support experience is a plus
Whether you’re looking for a consistent daytime part-time schedule that fits well within a typical school day or are interested in a full-time opportunity with room to grow, we’d love to hear from you.
Pay: From $20.00 per hour
Benefits:
- Flexible schedule
Work Location: In person