What are the responsibilities and job description for the Associate Director of Catering & Conference Services position at Kimpton Hotels & Restaurants?
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The primary goal of the Associate Director of Catering is to maximize revenues and profitability within the catering department while staying on top of current market catering trends, Kimpton directives and practice total asset management. You'll be responsible for departmental, communication, reporting standards & guidelines, and financial performance.
Some of your responsibilities include:
- Build and execute annual and quarterly marketing plans of catering department to effectively sell and service local corporate and social catering.
- Focus on long-term selling strategics for the hotel sales teams
- Work alongside Conference Services Manager and Area Sales Managers/Sales Director on effective function space management.
- Implement Kimpton CGS standards on a local level, and ensure accurate adoption and utilization of Delphi and Meeting Broker according to those standards.
- Create annual competitive market surveys and monitor pricing/structure that adheres to competition in area.
- Monitor and communicate industry trends within marketplace.
- Conduct catering/banquet audits of property within assigned region on an as-needed basis.
- Lead all aspects of Catering/CS coordinator, including but not limited to conducting reviews and offering feedback.
- Attend weekly update calls with the regional director and weekly hotel revenue, staff, sales, and restaurant manager meetings.
- Participate in monthly conference calls with Kimpton Directors of Catering.
- Participate in local sales blitzes with sales team.
- Report to Director of Sales & Marketing on monthly PACE reports, Weekly P/L and 30/60/90 day forecasts.
- Review monthly CS reports to track food and beverage contributions as a percentage of sales.
What You Bring
- 3 years of catering sales experience in a similar environment.
- We are seeking someone with phenomenal sales experience.
- Savvy when it comes to developing marketing plans!
- Effectively build good working relationships, communicate and "report out" to both operational divisions (hotel and restaurant).
- Recent knowledge and use of Delphi is a plus.
- Ability to work a flexible schedule (days, nights, weekends, holidays as needed).
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
