Shipping & Logistics Coordinator (Office-Based)

Shipping & Logistics Coordinator (Office-Based)

Pay Rate: $20 – $21/hour
Location: Foothill Ranch
Schedule: Monday–Friday, 6:00 AM – 4:00 PM
Work Environment: Primarily office-based (minimal warehouse floor exposure)

Position Overview

We are seeking a Shipping & Logistics Coordinator to support daily shipping operations through ERP/WMS systems, documentation, reporting, and cross-department coordination. This role is office-focused and is not a hands-on warehouse shipping/receiving position.

Key Responsibilities

• Review daily and future sales order requirements through the ERP system

• Prepare, print, and verify shipping documents, labels, and order paperwork

• Collect shipping data and create reports to support departmental metrics

• Coordinate with Shipping Leads to prioritize and expedite urgent orders

• Communicate with Customer Care to adjust or resolve order discrepancies

• Troubleshoot shipping issues with customers, carriers, and drivers; escalate complex issues as needed

• Schedule cost-effective freight carriers and daily pickups

• Track order status, product availability, and shipment progress using WMS

• Communicate with internal departments (Production, QC, Marketing, etc.) regarding order and product requirements

• Train in and provide feedback on ERP system processes (D3FO)

• Maintain a high level of accuracy, organization, and customer satisfaction

Required Qualifications

• High school diploma or equivalent

• 1 year of experience in shipping coordination, logistics administration, or office-based shipping support within a distribution or manufacturing environment

• Experience using ERP and/or WMS systems (MRP experience a plus)

• Proficiency with Microsoft Excel and Word for reporting and documentation

• Strong communication and organizational skills

• Ability to work independently and exercise sound judgment

• Bilingual English/Spanish preferred

This Role Is Not a Fit If You Are:

• Seeking a hands-on warehouse, forklift, picking, or receiving role

• Primarily experienced in dock, loading, or physical shipping tasks only

Why Join Us?

• Stable, full-time, weekday schedule

• Office-based logistics role with cross-functional exposure

• Opportunity to grow within shipping, logistics, and operations