What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Kim Stouffer - State Farm Agent?
Benefits:
- Simple IRA
- License Paid by Agency
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2004 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in the banking industry before being recruited to join State Farm. My background in financial services gave me a strong foundation in customer relationships and helping people protect what matters most. Outside of work, I'm a proud grandmother to twins, love spending time outdoors, and have two French bulldogs who keep life entertaining!
Staying connected to our local community is incredibly important to me. I enjoy being actively involved and finding ways to support the people and organizations that make our community special.
Our agency offers health benefits, a Simple IRA retirement plan, paid time off, paid holidays, flexible scheduling, and licensing costs covered by the agency. We place a strong emphasis on work-life balance and want our team members to feel supported both personally and professionally.
Our office has a relaxed, casual atmosphere where we love to have fun while still getting the job done. We work hard, support one another, and believe that having the right personalities on the team makes all the difference. I'm looking for someone who is hardworking, personable, and genuinely enjoys helping customers while also being motivated to achieve sales goals. If you're customer-focused, bring great energy to the workplace, and want to be part of a close-knit team that works hard and enjoys what they do, we'd love to meet you.
I opened my agency in 2004 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in the banking industry before being recruited to join State Farm. My background in financial services gave me a strong foundation in customer relationships and helping people protect what matters most. Outside of work, I'm a proud grandmother to twins, love spending time outdoors, and have two French bulldogs who keep life entertaining!
Staying connected to our local community is incredibly important to me. I enjoy being actively involved and finding ways to support the people and organizations that make our community special.
Our agency offers health benefits, a Simple IRA retirement plan, paid time off, paid holidays, flexible scheduling, and licensing costs covered by the agency. We place a strong emphasis on work-life balance and want our team members to feel supported both personally and professionally.
Our office has a relaxed, casual atmosphere where we love to have fun while still getting the job done. We work hard, support one another, and believe that having the right personalities on the team makes all the difference. I'm looking for someone who is hardworking, personable, and genuinely enjoys helping customers while also being motivated to achieve sales goals. If you're customer-focused, bring great energy to the workplace, and want to be part of a close-knit team that works hard and enjoys what they do, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Kim Stouffer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $35,000 - $37,000