What are the responsibilities and job description for the Assistant Manager position at Kim's Convenience Stores, Inc?
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An Assistant Manager supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and delegating tasks appropriately. An Assistant Manager is responsible for day-to-day store operations including scheduling, training employees, inventory levels, and cash and inventory shortages. An Assistant Manager is responsible for building and increasing sales.
Responsibilities:
- Assist in the recruiting of, recommend for hire, and train positive individuals to become members of the team, ensuring excellent customer service.
- Motivate, encourage, and challenge store cashiers.
- Promote and resolve customer complaints in a timely and professional manner.
- Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well kept.
- Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
- Maintain quality brand image standards as pass evaluations.
- Supervise and discipline store employees according to company policy.
- Monitor daily retail gasoline competitors and send the prices to the corporate office in a timely manner as established by management.
- Complete daily paperwork and computer entry in a timely manner as established by management.
- Monitor cash over/short, inventory shrinkage, and drive offs daily.
- Have the physical ability to perform all duties of a store cashier regularly.
- Understand all information in the daily reporting of store operations.
- Follow and enforce all company policies and established procedures.
- Communicate and perform all price change requests, mark downs/ups.
- Communicate any problems with merchandise pricing to the Price Book Administrator.
- Enforce all safety and security issues and report all unsafe conditions.
- Conduct regular safety and security meetings and document with employees attending signatures.
- Report and process all employee and/or customer incidents or accidents following company procedure.