What are the responsibilities and job description for the Lift Maintenance Manager position at Killington/Pico Ski Resort Partners, LLC?
Compensation and Benefits:
- Compensation: Starting salary $70,000 - $90,000, adjusted based on experience
- Benefits: Full-time, year-round, benefited position including:
- Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings
- 401(k) retirement plan (with company match up to 5%)
- Paid parental leave
- Paid time off, holiday and sick pay
- Free season pass for employee/dependents
- Privileges at several other resorts
- Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.)
Job Summary
The Lift Maintenance Manager provides strategic and operational leadership for the safe, reliable, and efficient operation of all aerial and surface lift systems at Killington and Pico. This position manages a skilled team, maintains full compliance with ANSI B77 and state tramway regulations, and works closely with resort leadership to plan daily operations and long-term lift projects. This role oversees all aspects of lift maintenance, inspection, and compliance to ensure the safety of guests and employees while fostering a high-performing team culture that emphasizes training, accountability, and excellence in service.
Summary of Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
Leadership and Team Management
- Lead, schedule, manage, and develop the lift maintenance department, including supervisors, technicians, apprentices and seasonal staff, ensuring high performance and adherence to safety standards
- Oversee recruitment, training, and evaluation of staff
- Establish departmental goals, performance standards, and professional development plans
- Foster a culture of safety, teamwork, and continuous improvement
Operational Oversight
- Direct all lift maintenance activities, including preventive maintenance, troubleshooting, repair, and compliance inspections
- Oversee daily, weekly, monthly, and annual lift maintenance schedules and ensure documentation meets regulatory and company standards
- Ensure all lifts and associated systems are maintained in peak operating condition for both winter and summer operations
- Collaborate with the Lift Operations and Mountain Operations teams to align maintenance priorities with resort objectives
Safety and Compliance
- Ensure compliance with all state, federal, and industry safety standards, including ANSI B77 and regulatory inspections
- Maintain and audit lift maintenance records, inspection reports, and operating documentation
- Lead or participate in safety reviews, incident investigations, and corrective action planning
Strategic and Financial Management
- Develop and manage annual operating and capital budgets for the lift maintenance department
- Forecast and plan for long-term lift infrastructure needs, upgrades, and replacements
- Oversee parts procurement, vendor relationships, and inventory management
- Identify and implement cost-saving measures without compromising safety or reliability
Communication and Collaboration
- Maintain effective communication within the Mountain Operations team and across resort departments
- Serve as primary contact with lift manufacturers, regulatory agencies, and external contractors
- Provide regular updates to senior management regarding operational readiness, maintenance projects, and performance metrics
Guest and Staff Experience
- Support Killington's Hospitality Standards through professional, guest-focused service
- Understand that behind every successful lift ride is a team of dedicated professionals
- Lead by example in creating a culture of pride, accountability, and respect among team members
Other Duties
Perform related duties as assigned or necessary to support the resort's operational success
Basic Qualifications:
- 7 years of progressively responsible experience in lift maintenance or mountain operations, including at least 3 years in a leadership or management role
- Demonstrated experience managing budgets, teams, and capital projects
- Strong mechanical aptitude with deep understanding of chairlift systems including mechanical, electrical, hydraulic, pneumatic, and structural components
- Valid driver's license required
Required Knowledge, Skills, and Abilities:
- Proven leadership, mentoring, and team-building skills
- Strong analytical, planning, and organizational abilities
- Excellent communication and interpersonal skills
- Thorough understanding of ANSI B77 standards, state tramway requirements, and lift manufacturer specifications
- Proficient in Computer Maintenance Management Systems and maintenance recordkeeping systems
- Ability to prioritize and make decisions under pressure
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Comfortable working outdoors in variable weather conditions and at heights
- Ability to lift, push, or pull up to 50 lbs repeatedly
Core Competencies
- Strategic Thinking and Planning
- Operational Excellence
- Safety Leadership
- Financial and Resource Management
- Team Development and Engagement
- Collaboration and Communication
It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.
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Salary : $70,000 - $90,000