What are the responsibilities and job description for the Dental Receptionist position at Killingly Dental Care?
Killingly Dental Care is a fast-growing, Complete Health Dentistry practice in Northeast Connecticut. We're expanding our team and looking for an experienced Front Desk teammate who thrives in a busy, patient-focused environment.
What You'll Do
- Manage a high-volume schedule, optimizing the daily route to keep the practice running efficiently
- Handle patient check-in/check-out, scheduling, and treatment planning.
- Own patient communication — appointment confirmations, treatment plan follow-up, recall
- Process payments across in-network, out-of-network, and fee-for-service patients
- Collaborate closely with our clinical team and financial coordinator to deliver a seamless patient experience
What We're Looking For
- 2 years of dental front desk experience (required)
- Dentrix experience required — you should be comfortable in the system from day one
- Strong communication and multitasking skills — we move fast and see a high volume of new patients
- A team player who's excited to grow with a practice that's investing heavily in technology and patient care
- Comfortable working in a structured, metrics-driven front office (we track performance and celebrate wins)
Why Killingly Dental Care
- Established, growing practice with ~100 new patients a month and no signs of slowing down
- Modern technology stack (CEREC, CBCT, in-house sleep diagnostics)
- Supportive team culture with clear workflows — no chaos, no guesswork
- Competitive pay based on experience, plus benefits
- Real opportunity for growth as we continue to expand
- General Practice
- Insurance
- Billing
- Scheduling
- Treatment Planning
- Dentrix
- 401k
- PTO
- Bonuses
- $22-$37/hour
Salary : $22 - $37