What are the responsibilities and job description for the Office Administrator position at Killeen Plumbing?
Job Summary
Part-Time Office Administrator
Killeen Plumbing | Westlake, OH
Schedule: Monday–Friday, 8:30 AM – 2:30 PM, plus every other Saturday 8:00 AM – 2:00 PM
Killeen Plumbing is a locally owned, family-operated plumbing company serving Cleveland's west side for over 25 years. We are looking for a dependable, organized, and customer-focused Part-Time Office Administrator to join our team.
This position is ideal for someone who enjoys working in a fast-paced office environment, is detail-oriented, and takes pride in keeping daily operations running efficiently while providing outstanding customer service.
Responsibilities
- Answer incoming customer calls and schedule service appointments
- Communicate with customers regarding appointment updates
- Perform basic data entry with accuracy and attention to detail
- Process invoices and customer payments
- Handle light billing duties
- Process accounts receivable
- Assist with accounts payable
- Perform general office and administrative duties
- Coordinate with office staff to keep daily operations running smoothly
- Deliver exceptional customer service on every interaction
Qualifications
- Previous office administration or customer service experience preferred
- Experience with accounts receivable, accounts payable, or billing is a plus
- Strong phone and communication skills
- Excellent organizational and multitasking abilities
- Comfortable using computers and learning new software
- Experience with QuickBooks and Microsoft Excel is preferred, but not required
- Positive, friendly, and professional attitude with a genuine desire to help customers
- Ability to remain calm and organized in a busy environment
- Reliable, punctual, and dependable
- Plumbing, HVAC, or home service experience is a plus, but not required
What We Offer
- Competitive pay based on experience
- Paid vacation
- Retirement plan with company match
- Friendly, team-oriented work environment
- Stable, year-round employment
- Opportunities for growth within the company
If you're organized, dependable, and enjoy helping customers while keeping an office running smoothly, we'd love to hear from you. Join a company that values honesty, teamwork, and providing exceptional service to our community.
Apply today and become part of the Killeen Plumbing team!
Pay: $15.00 - $22.00 per hour
Work Location: In person
Salary : $15 - $22