General Clerk III Onsite Lead

Title: General Clerk III Onsite Lead
Location: Elmwood Tower Building, New Orleans, LA
Status: Full-time Monday-Friday, 7:30 a.m.- 4:30 p.m.
Travel: Yes, local travel

Position Summary:

The General Clerk III Onsite Lead serves as the primary on-site point of contact for contractor administrative support operations for the BSEE and BOEM Gulf of America Region. This position coordinates daily activities across all functional areas, ensures performance standards are met, supports the COR, and provides leadership, guidance, and quality control for contractor staff.

Duties/Responsibilities:

• Serve as the primary on-site liaison between the Contractor and Government representatives.
• Coordinate daily staffing, scheduling, and coverage across all five functional areas.
• Monitor compliance with performance standards and quality assurance metrics.
• Review logs, reports, and service delivery for accuracy and timeliness.
• Support Visitor Services, Mail, Copy Center, Fleet/Receiving, and Credentialing when needed.
• Track workload levels and staffing needs and report issues or trends to the Program Manager.
• Assist with onboarding and training of new contractor personnel.
• Participate in audits, inspections, and performance reviews with Government leadership.
• Assist with compiling monthly status reports and data for quarterly site visit summaries.
• Enforce security protocols and ensure all staff comply with DOI/BSEE/BOEM requirements.

Minimum Requirements:

• High school diploma or equivalent (Associate's degree preferred).
• 3 years of administrative support or office operations experience.
• Prior government or contractor leadership/supervisory experience strongly preferred.
• Strong organizational, communication, and coordination skills.
• Proficient with Microsoft Office Suite and office management systems.
• Must be eligible to obtain and maintain required federal background clearance.

Additional requirements:

• Must be a U.S. citizen.
• Valid drivers license in good standing.

Work Environment:

The General Clerk III (Onsite Lead) works primarily in a professional, secure federal office environment at the Elmwood Tower Building, with frequent movement throughout office areas including the reception area, mailroom, copy center, fleet/receiving areas, and credentialing office. This role requires regular interaction with government personnel, contractor staff, and visitors. The incumbent must operate in a fast-paced environment managing staffing, operational coordination, and quality assurance oversight while ensuring compliance with government security and performance requirements. Periodic movement between ETB and other supported locations may be required for operational oversight.

Physical Demands:

This position involves a combination of sedentary and active tasks. Physical requirements include:

• Sitting or standing for extended periods during operational oversight and coordination.
• Walking throughout office spaces, service areas, and between facilities.
• Occasional lifting of office materials or packages weighing up to 25-50 pounds.
• Use of standard office equipment including computers, telephones, and printers.
• Visual and auditory ability to monitor multiple operations, review documentation, and respond to issues.

Benefits:

KIC offers a comprehensive benefits package to eligible full-time employees including: Medical, Dental, and Vision Insurance, 401k with Match, Life and ADD Coverage, Short and Long Term Disability, Paid Time Off and Holidays, Education Assistance/Tuition Reimbursement, Employee Assistance Program, Employee Discount Program, and more!

Apply online at our website: https://kikiktagruk.applicantpool.com/

Disclaimer:

This is not to be an exclusive list of all responsibilities, duties, and skills required of the person in this job.  KIC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Kikiktagruk Inupiat Corporation, may legally grant certain preference in employment opportunities to KIC Shareholders, and their Descendants. Successful candidates must adhere to KIC's Drug and Alcohol policy/testing requirements and may be required to pass a background and/or Motor Vehicle Records check. The salary range for this position is based on several factors, including relevant experience, education, skills, and current market conditions.