Fill-Pack Quality Operations Supervisor

At KIK Consumer Products, we craft and manufacture the trusted cleaning and pool-care brands that keep households healthy. As one of North America’s largest independent consumer product manufacturers, we turn ideas into safe, reliable products across 16 North American facilities and global operations in Canada, Europe, and Australia. Our team of 2,300 professionals spans product development, formulation, sourcing, manufacturing, packaging, marketing, project management, QA, compliance, distribution, and logistics—all united by our One KIK values: deliver on commitments, stay customer-focused and profit-minded, and never compromise on safety, ethics, or integrity.

You start your morning walk-through on 1st Shift (6:00am–4:30pm, Monday–Thursday; with weekend coverage as business needs arise), greeting production and engineering partners. You review overnight holds, verify in-process checks against specifications, and huddle with your quality techs to prioritize audits and investigations. Midday finds you diving into root-cause analysis on a deviation, coaching a technician through a titration, and aligning with operations on corrective actions. Before close, you publish quality metrics, sign off on spec updates, and map tomorrow’s training touchpoints—so the line runs right the first time.

• Oversee on-floor quality control to ensure compliance with SOPs, Quality Guidelines, and site procedures.
• Audit records for testing, product holds, internal investigations, and root-cause/corrective action activities.
• Own the development, maintenance, and governance of product specifications.
• Build and sustain training programs that enable a culture of total quality.
• Measure, analyze, and report monthly quality KPIs; manage reporting of retail/store check data.
• Review and monitor production deviations tied to quality, ensuring timely resolution.
• Model collaborative, ethical, and safety-first behaviors that elevate plant-wide quality culture.

Note: This overview captures the role’s general scope and expectations and may evolve. Additional responsibilities may be assigned.

• Associate’s degree or relevant industry certifications required; Bachelor’s preferred.
• Approximately 3 years of experience in a filling/packaging manufacturing setting is preferred.
• Strong quantitative aptitude and problem-solving mindset.
• Hands-on with refractometers, viscometers, pH meters, digital titrators, and analytical balances.
• Mechanical savvy plus wet-chemistry skills: titrations, pH adjustments, and acid/base dilutions.
• Proficiency with quality management systems and related applications.
• Demonstrated ability to lead change and influence cross-functional teams.
• Microsoft Office proficiency; clear, confident communicator with strong interpersonal skills.
• Motivated self-starter eager to grow a long-term career in quality leadership.

Base salary: $70,000–$75,000, plus an annual incentive bonus. Actual compensation may vary based on factors including, but not limited to, relevant experience and skills, time in role, business line, and geographic/office location.

We offer a comprehensive benefits package—health, wellness, dental, vision, life, and disability coverage—plus retirement savings with employer match. We also invest in your development through Education Assistance to support ongoing learning and career progression.

Our portfolio includes iconic names such as Spic and Span® and Comet® cleaning products; Clorox® Pool&Spa™ (under license); and leading pool-care lines BioGuard® and Natural Chemistry®. We’re also North America’s #1 producer of private-label bleach and a major private-label supplier of laundry detergents and additives, dish products, general-purpose cleaners, and more.

KIK is an Equal Employment Opportunity / Affirmative Action employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran status, status in uniformed services, sexual orientation, gender identity, gender expression, marital status, genetic information or any other status protected by law.

KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately.

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