What are the responsibilities and job description for the Knowledge Manager position at KIHOMAC?
Create and manage knowledge articles using BMC Remedy Manage knowledge articles on a variety of topics, including technical Standard Operating Procedures (SOPs) for a variety of technology areas Utilize SharePoint and assist with transfer of the knowledge base fully into Remedy Identify gaps in the knowledge base and help write out the missing knowledge Work with the teams to create training for the various areas as well as self-help options Other duties as assigned
Requirements
Education/Training:
High School Diploma, or equivalent required
Experience
Associate's Degree in management or other relevant discipline preferred
1 years of professional experience in the required task area
Experience with BMC Remedy or Microsoft SharePoint
Demonstrable understanding of technical domains
Technical knowledge in Networks, Applications, Unified Communications, Servers, or Cloud preferred
Technical Writing Experience Preferred
Leadership experience preferred
Security
Must be a US citizen
Candidate must be in possession of a minimum DoD issued Secret Clearance
Physical Requirements
Able to occasionally reach with hands and arms
Prolonged periods of computer screen use, while sitting or standing at a desk
Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
Able to safely lift and carry up to 20 pounds at a time
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
Wellness Resources
Salary: $80,000 - $120,000
Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.Please Apply at: [https://www.aplitrak.com/?adid=YmJnZW5lcmljLjg3OTc1Ljg3NjBAa2lob21hY2NvbXAuYXBsaXRyYWsuY29t](https://www.aplitrak.com/?adid=YmJnZW5lcmljLjg3OTc1Ljg3NjBAa2lob21hY2NvbXAuYXBsaXRyYWsuY29t){rel="noopener noreferrer" target="_blank"}
Requirements
Education/Training:
High School Diploma, or equivalent required
Experience
Associate's Degree in management or other relevant discipline preferred
1 years of professional experience in the required task area
Experience with BMC Remedy or Microsoft SharePoint
Demonstrable understanding of technical domains
Technical knowledge in Networks, Applications, Unified Communications, Servers, or Cloud preferred
Technical Writing Experience Preferred
Leadership experience preferred
Security
Must be a US citizen
Candidate must be in possession of a minimum DoD issued Secret Clearance
Physical Requirements
Able to occasionally reach with hands and arms
Prolonged periods of computer screen use, while sitting or standing at a desk
Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
Able to safely lift and carry up to 20 pounds at a time
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
Wellness Resources
Salary: $80,000 - $120,000
Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.Please Apply at: [https://www.aplitrak.com/?adid=YmJnZW5lcmljLjg3OTc1Ljg3NjBAa2lob21hY2NvbXAuYXBsaXRyYWsuY29t](https://www.aplitrak.com/?adid=YmJnZW5lcmljLjg3OTc1Ljg3NjBAa2lob21hY2NvbXAuYXBsaXRyYWsuY29t){rel="noopener noreferrer" target="_blank"}
Salary : $80,000 - $120,000