What are the responsibilities and job description for the Keyholder position at Kiehl's Since 1851?
Company Description
Kiehl's Since 1851, founded in Manhattan as a single pharmacy, is a renowned American cosmetics brand specializing in high-quality skin, hair, and body care products. Known for its straightforward packaging and inclusive approach, Kiehl's serves a diverse clientele, including a significant number of male customers. The brand emphasizes exceptional customer experiences and is celebrated for its unique approach to marketing and customer engagement.
Role Description
This is a part-time, on-site Keyholder role based in Houston, TX. The Keyholder will support daily operations by managing store opening and closing duties, executing sales initiatives, and providing exceptional customer service. Responsibilities include overseeing retail sales, educating customers about products, creating a welcoming shopping environment, assisting with inventory management, and ensuring the store meets its operational and presentation standards.
Qualifications
- Strong knowledge of skin, hair, and body care products, with a passion for sharing product information with customers.
- Effective communication skills, including the ability to actively listen and build rapport with customers.
- Experience in retail sales and customer service, with a track record of achieving sales targets and delivering excellent experiences.
- Ability to enhance the overall customer experience by creating a positive and welcoming in-store environment.
- Proven ability to handle responsibilities such as opening and closing a retail store.
- Strong organizational skills and an eye for detail in maintaining product displays and inventory management.
- Previous retail experience in a leadership role is a plus.