Shipping Team Specialist

Who We Are

Products and solutions with purpose.

We started in a garage with one invention, Martcart™, the world’s first electric shopping cart, born from our founder Bill Sage’s desire to help his grandmother shop independently. From that start, Kiefer Sage has grown into a company that designs solutions and products with purpose, rooted in empathy, guided by innovation, and built to solve real problems.

Our Mission

At Kiefer Sage, we build amazing leaders who build amazing businesses that make a difference.

Our Core Values

Our values define our culture, guide our decisions, and shape the way we work.

• Love: We lead with empathy, respect, and care for others.


• Grit: We persevere with determination and resilience.


• Humility: We remain grounded, open-minded, and eager to learn.


• Own It: We take accountability and deliver with integrity.


• Make It Better: We pursue continuous improvement and innovation.

Benefits

We invest in our people by supporting their well-being, growth, and success.

• Medical, Dental, and Vision Insurance


• Life Insurance


• Short Term and Long-Term Disability


• Free Virtual Urgent and Mental Health Care


• 401(k) Retirement Plan


• Tuition Reimbursement


• Bonus Opportunities

Job Description

Job Title:                           Shipping Team Specialist

Department:                      Shipping

Reports To:                       Shipping Manager

FLSA Status:                     Non-Exempt

Location:                           Onsite - Rogers, AR

Date:                                   09/16/2025

Summary/Objective

The Shipping Team Specialist supports advanced shipping operations by coordinating shipping schedules, verifying freight accuracy, and assisting with issue resolution. This role requires problem-solving skills, attention to detail, and the ability to support training of new team members.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Package & ship unit and LTL orders with accuracy.


• Assist with shipping quotes and scheduling coordination.


• Verify freight bill accuracy.


• Help resolve freight claims and discrepancies.


• Operate warehouse equipment safely and effectively.


• Support training of new shipping team members.


• Communicate with internal teams to resolve shipping issues.


• Forklift and heavy machinery operator.

Competencies:

• Analytical Thinking: Reviews data and details to ensure accuracy in shipping and freight documentation.


• Initiative & Ownership: Takes responsibility for assigned tasks and follows through to completion.


• Collaboration: Works across teams to resolve problems and improve processes.


• Process Improvement Mindset: Identifies ways to make tasks faster, easier, and more efficient.


• Technical Proficiency: Operates warehouse equipment and systems safely and effectively.

Supervisory Responsibility

This position has no supervisory responsibility. 

Work Environment

This job also operates in manufacturing and warehouse environments.   While performing the duties of this job, the employee may be exposed to vibrations from pneumatic tools, noise, and forklift traffic.  The heat level is high in the summer months.  Personal Protective Equipment such as safety glasses and gloves are required in some areas.  Hearing protection is provided but not required. 

Physical Demands

An employee must meet the physical demands described here to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to stand.  The employee must frequently use hands and fingers to handle or feel objects, tools, or controls and climb or balance.  The employee must walk, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear.

The employee must regularly lift, push, pull, and grip.  Must pass a physical fitness for duty test that assesses the ability to lift varying weights essential to job function. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position.  Days and hours are Monday through Friday, 6:00 to 2:30 or 7:00 to 3:30.   Occasionally, overtime is required, and the employee must be able to work earlier than scheduled, later than scheduled, and on Saturdays.

Preferred Education and Experience: 

• High School Diploma or GED


• One year or more in similar field


• Forklift experience

AAP/EEO Statement: KS provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.  Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics.  Discrimination of any type will not be tolerated.

Other Job Duties:  This job description is a general description of essential job functions.  It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform.  All employees of KS are expected to perform tasks as assigned by KS supervisory/management personnel, regardless of job title or routine job duties.

Pay Range:

$16.00 - $18.25 

**position includes $2 premium after 60-day probation period**