Human Resources Generalist

Company Description

KidZania is a globally recognized family entertainment and learning center where children role-play real-world professions in a city replica complete with buildings, streets, and functioning businesses. Integrating recognizable brands and a working economy, KidZania offers immersive experiences that combine education with fun. With 24 locations in 19 countries and numerous new sites in development, KidZania is among the world’s fastest-growing family entertainment brands. The company is committed to fostering creativity, curiosity, and real-world learning through innovative programming for children.

Role Description

This is a full-time, on-site role for a Human Resources Generalist located in Frisco, TX. The Human Resources Generalist will handle a variety of tasks, including but not limited to administration, compliance, recruitment and talent acquisition, employment eligibility, onboarding and preliminary training for staff. Will manage and maintain personnel files and documentation. Alongside the Sr HR Manager, this role will be the primary point of HR contact for all employee HR related questions within the park and employee relations. 

Qualifications

KidZania is seeking a self-starter who is able to contribute and be actively involved in promoting the cultural change of the business. Must be people oriented, have excellent communication skills (verbal and written), organizational and interpersonal skills. Proactive and tenacious, and ready to provide feedback, ideas, and problem solving that is backed with action and improvement. Flexibility, adaptability, and thrives in a dynamic environment where priorities may quickly change. The ability to work with all levels of employees and handle highly sensitive information with absolute confidentiality and professionalism is required. Must be organized, have excellent attention to detail, exhibits good judgement in prioritizing tasks, and has excellent time management skills. Excellent knowledge of MS Office and other HRIS and ATS systems is necessary. The ability to support 100-150 staff members, and thrives in a fast-paced/growing environment is also key to success. 

• Minimum 2 years experience in Human Resources (HR) and HR Management
• Knowledge of HR Policies and compliance with employment laws
• Proficiency in Employee Administration
• Strong communication and organizational skills
• Ability to work collaboratively in a team-oriented environment
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• Certification in HR (e.g., PHR, SHRM-CP) is a plus
• Experience in the entertainment or education industry is advantageous
• Proficiency with Microsoft Office Products (Outlook, Word, Excel and PowerPoint), ATS, HRIS/HCM, scheduling software, and some comfort with AI and automated workflows.

Responsibilities

• Provides timely and reliable employee support, effectively responds to questions from employees regarding human resources issues and handbook policies/procedures
• Supports recruiting activities including, sourcing, screening and interviewing as well as background checks/drug tests, creating offer letters and conducting on-boarding and orientation
• Partners with Hiring Managers and assists in creating/revising job descriptions, ensuring accuracy and legal compliance
• Ensures alignment of recruiting activities with business goals and objectives as well as legal compliance with federal and state regulations
• Conducts employee relations investigations and maintains required records as well as assists in employee disciplinary processes and annual reviews
• Maintains all employee information and applicant documentation confidential and as dictated by governing agencies
• Ensures compliance with USCIS Form I-9 Employment Eligibility Verification and all other onboarding documentation
• Provides back up coverage with key HR functions, such as payroll, to ensure smooth operations at all times for the company
• Coordinates and plans social activities and promotes positive company culture, ensuring activities and events are varied and regular, in order to maintain a happy team spirit in the work environment
• Special assignments or tasks assigned to the employee by their superior, as determined from time to time in their sole and complete discretion.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is often required to walk and stand, though administrative work is primarily sedentary. Walk and stoop, kneel and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.