What are the responsibilities and job description for the Food Service Team Member - Weekdays position at KidZania USA?
JOB DESCRIPTION – FOOD & BEVERAGE TEAM MEMBER / ZUPERVISOR (WEEKDAY)
Title: Food & Beverage Team Member/ Zupervisor
Department: Food & Beverage
FLSA Status: Hourly, Non-exempt
Employment Type: Part-time
Reports to: Sr. Team Lead
Starting Pay: $14
Schedule: Tuesday – Thursday 9:00 am – 3:00 pm & Friday 10:30 am – 6:30 pm
Overview
KidZania is looking for you to join our team! What is KidZania? KidZania is a dynamic city built to inspire, educate, and empower kids, including toddlers to teens, through immersive learning experiences!
The Food & Beverages Team Member is responsible for ensuring customer service satisfaction through food & beverage services within the park. Service areas include our bakery, quick service, and fast-food restaurants. This team member should be confident taking orders, handling money and processing at point-of-sale. They must maintain cleanliness and keep an orderly environment, following all food-safety regulations. Maintaining sanitation, health, and safety standards are a top priority for this team member! They will prepare a variety of foods and beverages according to visitors' orders or coordinators' instructions, following the approved procedures. Food & Beverage will also lead specialized activities with children and guests within their food service areas. Interacting with children is the essence of what we do here at KidZania, and it is the most important part of the role!
Additional tasks may be assigned as needed.
Fall Weekday Schedule
The fall weekday schedule is Tuesday through Friday with field trips mostly booked 9am-3pm Tuesday through Thursday. Friday split shifts are available for morning, afternoon, or all day. Additionally, some Monday availability will be required during holidays or special events in the fall.
Responsibilities & Requirements
Title: Food & Beverage Team Member/ Zupervisor
Department: Food & Beverage
FLSA Status: Hourly, Non-exempt
Employment Type: Part-time
Reports to: Sr. Team Lead
Starting Pay: $14
Schedule: Tuesday – Thursday 9:00 am – 3:00 pm & Friday 10:30 am – 6:30 pm
Overview
KidZania is looking for you to join our team! What is KidZania? KidZania is a dynamic city built to inspire, educate, and empower kids, including toddlers to teens, through immersive learning experiences!
The Food & Beverages Team Member is responsible for ensuring customer service satisfaction through food & beverage services within the park. Service areas include our bakery, quick service, and fast-food restaurants. This team member should be confident taking orders, handling money and processing at point-of-sale. They must maintain cleanliness and keep an orderly environment, following all food-safety regulations. Maintaining sanitation, health, and safety standards are a top priority for this team member! They will prepare a variety of foods and beverages according to visitors' orders or coordinators' instructions, following the approved procedures. Food & Beverage will also lead specialized activities with children and guests within their food service areas. Interacting with children is the essence of what we do here at KidZania, and it is the most important part of the role!
Additional tasks may be assigned as needed.
Fall Weekday Schedule
The fall weekday schedule is Tuesday through Friday with field trips mostly booked 9am-3pm Tuesday through Thursday. Friday split shifts are available for morning, afternoon, or all day. Additionally, some Monday availability will be required during holidays or special events in the fall.
Responsibilities & Requirements
- Must be comfortable working with children.
- Deliver warm and welcoming guest experiences with outstanding customer service.
- Create a fun, exciting atmosphere for children and families.
- Show positivity, teamwork, patience, flexibility, resilience, and care.
- Be punctual and reliable.
- Maintain all standards of cleanliness in the park.
- Communicate effectively with teammates, management, parents, children, and guests.
- Maintain professionalism and uphold KidZania’s values in daily work.
- Must have basic math skills.
Schedule
- Part-time weekdays: Tuesday-Friday 9am-3pm, Friday 10:30 am-6:30 pm with split shifts available.
- Monday availability may be required during holidays or special events.
- Option to pick up weekend hours, if desired. Cap at 40 hours per week.
- Hours may vary based on school schedules, holidays, and business needs.
Pay & Benefits
- Starting at $14/hour, with growth opportunities based on performance.
- Flexible schedule
- Paid time off
- Creative, exciting environment
- Internal growth opportunities
- Park passes & employee discounts
Physical Requirements
- Exposure to heat and cold, including kitchen equipment
- Stand for long periods, walking throughout the facility.
- Regularly kneel, squat, crawl, climb, and lift/carry up to 20 lbs.
- Work in loud, crowded spaces with frequent interaction.
- Speak clearly and project voice throughout the day.
- Memorize and recite information consistently.
Eligibility
- Food service and/or restaurant experience in a commercial kitchen preferred.
- Food Handler’s License required within the first 2 weeks of employment.
- Minimum age: 18 years.
- Background check required for employees 18 .
- Employment offers are contingent on successful completion of the background check.
- Must have reliable transportation.
✨ Want to work in a fun-filled environment focused on excitement, education, and entertainment? Join the KidZania team!
KidZania USA provides equal employment opportunities to all team members and applicants in all company facilities without regard to race, color, religious creed, sex, gender identity, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, medical condition, genetic information or sexual orientation in accordance with applicable federal, state and local laws.
Disclaimer: Food products are served in the park, and HR should be made aware of allergies or accommodation requests.
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