What are the responsibilities and job description for the Physician Practice Representative - Pediatric Pulmonology position at KIDZ MEDICAL SERVICE.?
SUMMARY: Exciting opportunity to join our growing team in Miami! We are currently seeking a Physician Practice Representative to support our busy, pediatric pulmonology medical practice. This role is ideal for a detailed-oriented professional with prior experience in a clinical setting, particularly in patient reception, front desk operations, and check-out processes.
DUTIES AND RESPONSIBILITIES:
Communication Duties
- Greets and directs patients to examination rooms.
- Schedules patient appointments and makes reminder calls.
- Informs patients about delays and waiting times.
- Answers, investigates, and/or directs patient inquiries or complaints to the appropriate medical staff member.
- Communicates effectively with patients, co-workers, physicians and practice manager.
Clinical/Clerical Administrative Responsibilities
- Obtains patients’ addresses, contact details, insurance information, and medical histories.
- Updates and verifies patient information at every visit
- Assists patients in filling out patient history forms, consent forms, and payment contract forms, when necessary
- Performs administrative and clerical duties, such as filing/labeling and scanning documentation, when necessary.
- Ensures patient charts are ready for clinic and that all pertinent billing information has been captured.
Financial Administrative Responsibilities
- Receives and processes cash and credit card payments for medical services rendered.
- Reviews patient accounts, identifies delinquent accounts, and collects overdue payments.
QUALIFICATIONS:
- High school diploma or general education degree (GED), or 2 years related experience and/or training, or equivalent combination of education and experience.
- Computer skills required: Microsoft Outlook, Word, Excel and Adobe; Experience working with medical practice management software a plus.
- Other skills required:
- Experience working as a patient representative.
- Knowledge of medical terms and practices.
- Professional manner and appearance.
- Strong interpersonal and communication skills.
- Meticulous attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
JOB TYPE / WORK SCHEDULE:
- This is a full-time position, in-office position
- Standard office hours are Monday through Friday, 8:00 a.m. – 4:30 p.m. Hours may fluctuate based on scheduling needs.
- Bilingual Required
Competitive pay and full benefits package, including 401(k), health, dental, vision, life, and disability insurance.