Assistant General Manager at KidSrong Pflugerville

Benefits

• Company parties
• Opportunity for advancement
• Paid time off
• Training & development
  
  

Are you a high-energy leader who loves coaching kids, driving sales, and building an active, thriving community?

At KidStrong we help kids win at life through dynamic physical, mental, and character-building programs. As our Assistant General Manager, you'll be the second-in-command to the General Manager—driving center growth, inspiring our coaching staff, and delivering an exceptional experience for our kids and families!

Why You’ll Love Working Here

• Competitive Pay: $37,000 – $42,000 / year (Full-Time, ~40 hrs/week)
• Great Perks for Your Family: 1 FREE KidStrong membership for your child 50% off camps and birthday parties!
• Paid Time Off: PTO Sick Days
• Career Advancement: Clear pathways for internal growth and leadership development
• Awesome Work Culture: A high-energy, purpose-filled environment where your impact is felt every day
  
  

What You’ll Do

• Sales & Growth
• Lead member acquisition by conducting outbound call drives (75–100 calls/day) to new and interested leads.
• Finalize trial sales and memberships both over the phone and in-center.
• Sell and schedule revenue-boosting events, including Spring/Summer camps, birthday parties, and community pop-ups.
• Team Leadership & Coaching Culture
• Serve as Manager on Duty (MOD) when the General Manager is off.
• Partner with the GM to onboard, train, evaluate, and mentor coaches using the KidStrong Coach DNA framework.
• Foster a feedback-rich coaching culture ("see something, say something") and model high standards across Slack, email, and center operations.
• Manage the Lead Coach/Sales Manager.
• Center Operations & Experience
• Track center KPIs, sales numbers, and member retention to make smart operational decisions.
• Deliver top-tier customer service, resolving family inquiries and maintaining strong community relationships.
• Oversee daily, weekly, and monthly center maintenance, equipment safety, and brand standards.
• Hands-On Coaching (5–10 Hours/Week)
• Deliver the KidStrong curriculum focusing on Brain, Physical, and Character development for kids ages 15 months to 11 years.
• Use the KS Coaches App to track attendance, awards, and student progress.
  
  

Who You Are

• Child Development & Athletic Background: Prior coaching/sports experience working with kids (ages 15 mos – 11 yrs) is a must. Pediatric OT/PT experience is a major plus!
• Driven Sales Mindset: Comfortable making high-volume outbound phone calls, closing sales, and hitting performance goals.
• Natural Leader: You lead by example, bring high energy, and embrace a growth, low-ego mindset ("Best Idea Wins!").
• Physically Active: Comfortable working in an active environment (moving through classes, setting up equipment up to 25 lbs, and physically engaging with kids).
• Tech-Savvy: Proficient with Google Workspace/Microsoft platforms and comfortable learning systems like LearnUpon, ADP, CareerPlug, or CRM software.
• Certified: CPR certified (or willing to obtain) and ready to complete KidStrong HQ Coach Certification.
  
  

Schedule & Location

• Schedule: Typically 4 weekdays 1 weekend shift (dependent on center needs).
• Location: In-Person at KidStrong Pflugerville (Austin, TX).
  
  

CENTER CULTURE

Work hard. Have fun. Be a little silly. Care deeply.

We bring energy, passion, and purpose every day. We push each other, support each other, and give our best for our kids and families.

Hard-working. Passionate. Energetic. Fun.

That’s us.