Front Office Receptionist

Position Summary

Kids World Learning Center is seeking a friendly, dependable, organized, and professional Front Desk Receptionist / Administrative Assistant to serve as the welcoming face of our center.

This individual will be one of the first points of contact for families, visitors, and prospective parents. The ideal candidate enjoys working with people, communicates effectively, maintains a positive attitude, and takes pride in creating a welcoming and organized environment.

This position provides essential administrative support while assisting the Leadership Team with daily operations, family communication, enrollment activities, and occasional marketing initiatives.

We are looking for someone who is a team player, accepts direction and constructive feedback, takes initiative, and is willing to assist wherever needed.

Essential Responsibilities

Front Desk & Family Communication

• Greet families, children, visitors, and prospective parents warmly and professionally.
• Answer incoming telephone calls, respond to general inquiries, and direct messages to appropriate staff members.
• Assist families with general questions regarding enrollment, tuition, schedules, and center procedures.
• Communicate important information to the Leadership Team promptly and accurately.
• Assist with family announcements, reminders, and written communications as directed.
• Maintain a welcoming, organized, and professional reception area.
• Protect confidential family, child, and employee information.

Administrative & Clerical Support

• Maintain organized filing systems, including student records and general administrative documents.
• Assist with enrollment paperwork, applications, and maintaining accurate family information.
• Complete data entry, scanning, copying, printing, and other clerical responsibilities.
• Assist with tracking and organizing required forms and documents.
• Support the preparation of newsletters, calendars, notices, and other communications.
• Maintain office supplies and notify leadership when additional supplies are needed.
• Follow established procedures for handling payments and financial documents, as authorized.

Marketing & Enrollment Support

• Respond professionally to inquiries from prospective families.
• Assist with scheduling center tours and enrollment follow-ups.
• Support social media and marketing activities as assigned, including gathering approved classroom photos, preparing captions, and distributing promotional materials.
• Assist with planning family events, community activities, and enrollment promotions.
• Represent Kids World Learning Center positively in every interaction.

Team & Program Support

• Provide general administrative assistance to the Owner/Director and Leadership Team.
• Assist classroom educators with copying, preparation of materials, and other reasonable requests approved by leadership.
• Be willing to assist in classrooms or other program areas when needed, provided all applicable supervision, training, background check, and staffing requirements are met.
• Follow instructions, accept constructive feedback, and complete assigned tasks in a timely manner.
• Communicate respectfully with colleagues and maintain professional boundaries.
• Perform other reasonable duties assigned by leadership.

Qualifications Required:

• High school diploma or GED.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Basic computer skills, including email, Microsoft Office, and data entry.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain calm in a busy environment.
• Professional appearance, dependable attendance, and a positive attitude.
• Willingness to learn childcare policies, procedures, and technology systems.
• Ability to follow directions and work collaboratively with others.

Preferred:

• Previous receptionist, customer service, office, or administrative experience.
• Experience in childcare, education, or a family-oriented business.
• Familiarity with childcare management software and social media platforms.

Personal Qualities We Value

• Warm, welcoming, and approachable personality.
• Genuine enjoyment of interacting with children and families.
• Positive attitude and willingness to help.
• Coachable, adaptable, and open to learning.
• Dependable, punctual, and trustworthy.
• Respectful of confidentiality and workplace boundaries.
• Able to recognize when a concern should be referred to leadership.

Expectations for Success

Success in this position means families feel welcomed and supported, communication is accurate and timely, administrative tasks are completed consistently, and the receptionist contributes to a positive, organized, and professional environment.

The receptionist supports the Leadership Team but does not independently supervise educators, issue disciplinary actions, or make management decisions unless specifically authorized.

Our Core Values: Keep Kindness • Wear a Positive Attitude • Listen, Laugh, Learn • Create Joy

Salary : $9 - $11