What are the responsibilities and job description for the Front desk/Cashier position at Kids Wonderland?
- Provide a positive experience with fair, friendly & courteous service.
- Keep the front desk tidy & presentable
- Greet and welcome guests
- Ask the customer to fill out the waivers by showing them the QR code
- Assist the customer if they have any questions about the waivers or answer any questions about the parties & indoor play area
- Have a paper copy of the waivers along with the supplies needed (board,
- pen). If filled out, please input the details into the system.
- Pull out the customer details and manage transactions with customers using the cash registers
- Collect payments whether in cash or credit & issue change
- Redeem coupons
- Issue refunds when necessary
- Cross-sell products (Arcade cards) & introduce new ones
- Provide the appropriate wristbands, socks, arcade cards based on the transactions to the customers
- Maintain cash control over the register drawer and verify amounts are correct.
- Resolve customer complaints, guide, and provide relevant information.
- Have the party details handy to assist the customer with details about the parties
- Greet customers when entering or leaving the store
- Maintain clean & tidy checkout areas
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages & distribute them.
- Monitor office supplies and provide updates to the store operations manager
- Assist new applicants who come into the building to apply for positions, including providing them with applications.
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Application Question(s):
- Are you available to work on Sundays?
- Are you available to work on holidays & weekends?
- Are you willing to undergo a background check?
- Are you willing to undergo a drug test?
- Do you have reliable mode of transportation?
Language:
- Spanish & English? (Preferred)
Work Location: In person
Salary : $10 - $12
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