Sales Associate/Receptionist at Kids United

KidsUnited is a leading brand in early childhood development through soccer. We provide a fun, energetic, and engaging environment where children build confidence, coordination, and social skills. We are looking for a motivated and enthusiastic Sales Associate / Receptionist to join our growing team.

The ideal candidate is organized, self-driven, and personable, with strong sales ability and a passion for working with families. This role requires excellent customer service, strong communication skills, and the ability to thrive in a fast-paced, team-oriented environment.

⸻

Responsibilities & Duties:

* Deliver exceptional customer service with a friendly, positive, and smiling attitude

* Greet all members, guests, children, and parents promptly and enthusiastically

* Build rapport with parents through friendly conversations during classes

* Conduct telephone inquiries, follow-up calls, customer care calls, and email communication

* Follow up consistently with all prospective clients and convert leads into memberships

* Confidently ask for sales after every trial/free class

* Assist in calling past-due accounts and maintaining member retention

* Maintain accurate records using CRM systems and demonstrate strong note-taking skills

* Process accurate cash and credit card transactions

* Establish and maintain an effective referral program

* Stock and organize front desk inventory and merchandise

* Maintain cleanliness of the front desk area and assist in keeping the entire facility clean and organized

* Support and execute birthday parties and weekend events

* Travel and commute to marketing events and assist with outreach initiatives

* Contribute creative marketing ideas and assist with promotions

* Be adaptable and responsive to new systems, processes, and changes

* Work collaboratively in a team environment and support fellow staff members

* Be reliable, punctual, and ready to work every scheduled shift

⸻

Qualifications & Skills:

* Excellent customer service and interpersonal skills

* Strong sales experience with the ability to confidently close and upsell memberships

* Outgoing, enthusiastic personality with strong communication skills

* Ability to multitask and perform in a fast-paced environment

* Strong organizational and time management skills

* Comfortable speaking with parents and children in a professional and friendly manner

* Ability to take initiative and adapt quickly to change

* Team-oriented mindset with a positive attitude

* Experience working with children is a plus

* Ability to send professional emails and manage basic communication tools

* Bilingual in Spanish is preferred

* High school diploma required

* Flexible availability, including evenings and weekends

⸻

Job Type:

Full-time / Part-time

Work Location: In person

Job Types: Full-time, Part-time

Work Location: In person

Pay: $12.50 - $14.00 per hour

Work Location: In person

Salary : $13 - $14