What are the responsibilities and job description for the Front Desk Administrator position at Kids Plus Pediatric Dentistry?
The Front Desk Administrator will support the daily operations of a busy dental office by managing reception duties and facilitating smooth communication between patients and staff. This individual will handle a high volume of visitors and phone calls, ensuring a professional and welcoming environment during regular weekday hours. The role requires an organized, multitasking individual to manage appointments, customer interactions, and office records efficiently as an individual contributor.
Responsibilities
- Manage reception area and greet patients professionally
- Schedule and confirm patient appointments efficiently
- Handle incoming phone calls and direct them appropriately
- Maintain accurate record keeping and data entry
- Manage office supply inventory and reorder as needed
- Provide excellent customer service in a high-volume environment
Required Qualifications
- High School Diploma or equivalent
Preferred Qualifications
- 1 years of experience in administrative support
- Proficiency in Microsoft Office
- Strong customer service and communication skills
- Excellent organization and multitasking abilities
- Effective time management and problem-solving skills
- Accurate data entry skills
- Bilingual Spanish preferred