What are the responsibilities and job description for the Facility Coordinator position at Kids Empire?
Description
Company Overview
Kids Empire Indoor Playground is a vibrant destination dedicated to providing children and families with fun-filled adventures in a safe environment. Our state-of-the-art facility features interactive play structures designed to stimulate creativity and physical activity while ensuring the highest safety standards.
Position Overview
As a Facility Coordinator at Kids Empire, you will play a key role in maintaining the cleanliness, safety, and functionality of our facilities, ensuring a positive and safe experience for both children and their families. This position includes both weekday administrative duties and active weekend oversight of facility operations.
Weekend Responsibilities
Company Overview
Kids Empire Indoor Playground is a vibrant destination dedicated to providing children and families with fun-filled adventures in a safe environment. Our state-of-the-art facility features interactive play structures designed to stimulate creativity and physical activity while ensuring the highest safety standards.
Position Overview
As a Facility Coordinator at Kids Empire, you will play a key role in maintaining the cleanliness, safety, and functionality of our facilities, ensuring a positive and safe experience for both children and their families. This position includes both weekday administrative duties and active weekend oversight of facility operations.
Weekend Responsibilities
- Monitor 100 park group chats via Microsoft Teams.
- Respond promptly to all emergency situations and maintenance issues.
- Provide positive feedback to team members and RFIs.
- Dispatch vendors, contractors, landlords, or property managers quickly and appropriately.
- Collaborate with the Director of Facilities and Facility Manager for training and additional weekend support.
- Manage all day-to-day administrative tasks and computerized maintenance work order systems (MaintainX).
- Monitor and respond to maintenance communication channels in a timely and efficient manner.
- Troubleshoot issues and coordinate timely resolutions.
- Schedule work orders and provide regular updates on progress.
- Provide direct administrative support to the Director of Facilities.
- Work collaboratively with the Sr. Coordinator and Facility Manager.
- Review and manage daily facility reports and maintenance updates.
- Monitor vendor performance to ensure timely and effective work order completion.
- Research and recruit vendors for new and existing locations.
- Coordinate a high volume of daily work orders and maintenance tasks.
- Provide logistical support for various facility projects.
- Conduct biweekly audits of the MaintainX calendar.
- Manage HVAC-related complaints and thermostat adjustments.
- Support CT (Connect Teams) communication and troubleshooting.
- Update MaintainX work orders and monitor CT performance.
- Demonstrate growth in knowledge of workflows, tools, and processes over time.
- Facility Maintenance: Ensure cleanliness, organization, and full functionality of all critical facility components.
- Dispatch: Quickly dispatch appropriate vendors or property managers in emergency situations.
- Safety Checks: Conduct regular safety audits to ensure play areas and equipment are safe for use.
- Inventory Management: Assist the Warehouse Manager with inventory updates, including equipment and decorations across all parks.
- Vendor Coordination: Schedule and coordinate repair work with vendors and staff.
- Problem Solving: Address recurring facility issues and report problematic trends for corrective action.
- Exceptional attention to detail.
- Strong verbal and written communication skills.
- Effective problem-solving and critical thinking abilities.
- Highly organized with the ability to manage multiple tasks in a fast-paced environment.
- Fluent in English; bilingual skills are a plus.
- Willingness to work weekends and holidays, as needed.
- Must be able to sit for extended periods.
- Repetitive movements required (e.g., computer use, communication