What are the responsibilities and job description for the Call Center Representative position at Kids Dental Brands?
Dental Marketing and Management Group is hiring for a call center position located in the Arrowhead area. We are currently seeking qualified candidates for the position of centralized scheduler. This high volume call center position will primarily be responsible for supporting local dental offices in the states of Mississippi, Texas, North Carolina, and Arizona.
Qualifications:
Bi-Lingual required
Strong customer service skills
Knowledge of Microsoft office products
Must be able to multi-task, prioritize and follow-up as necessary
High school diploma or equivalent
Call center experience preferred
Knowledge of Dentrix preferred
Responsibilities include but are not limited to:
Appointment confirmation
Patient scheduling
Inbound customer service calls
Eligibility verification
We offer our employees a great team based working environment, competitive salary with benefits (Health, Dental, Vision, and 401k), paid holidays, and career growth opportunities.
All candidates must submit to and pass a background check.
Schedules are Monday through Thursday 830AM to 5PM, and Fridays from 730AM to 2PM.