What are the responsibilities and job description for the Call Center Representative (Bilingual) position at Kids Dental Brands?
Call Center Representative - Smile Straight Orthodontics (Dyer)
** Competitive Hourly Rate Plus Monthly Bonus Potential of up to $200 **
JOB TYPE: Full-time work from home position
ALLOWANCE: We offer an internet allowance of up to $60/month for work expenses
EXPERIENCE: 1 years of customer service experience required. Prior orthodontic experience in either the front office or back office is also required.
SCHEDULE: Day shifts - No nights or weekends required at this time
PAY: $12.25 per hour
BONUS PAY: Opportunities to earn up to $200 a month in addition to your hourly pay!
BENEFITS: Healthcare (medical, dental, vision, etc) Benefits, 401k, Paid Holidays, and Paid Time Off available for all eligible employees!
Summary Of Essential Job Functions
** Competitive Hourly Rate Plus Monthly Bonus Potential of up to $200 **
- Are you hardworking, dependable, coachable, and CAREER-MINDED?
- Can you confidently communicate in a professional setting?
- Are you looking for a work from home position?
JOB TYPE: Full-time work from home position
ALLOWANCE: We offer an internet allowance of up to $60/month for work expenses
EXPERIENCE: 1 years of customer service experience required. Prior orthodontic experience in either the front office or back office is also required.
SCHEDULE: Day shifts - No nights or weekends required at this time
PAY: $12.25 per hour
BONUS PAY: Opportunities to earn up to $200 a month in addition to your hourly pay!
BENEFITS: Healthcare (medical, dental, vision, etc) Benefits, 401k, Paid Holidays, and Paid Time Off available for all eligible employees!
Summary Of Essential Job Functions
- Assist our pediatric and/or orthodontic dental offices
- Inbound and outbound phone calls
- Follow up with patients to confirm appointments, provide pre-visit instructions, and address any changes or cancellations.
- Verify insurance eligibility
- Register new patients
- Collect and update patient information in the dental office's database, ensuring accuracy and confidentiality.
- Maintain a professional and courteous tone during all interactions with patients, fostering a positive and welcoming environment.