What are the responsibilities and job description for the Data Entry Clerk position at Kid Care Pediatrics, LLC?
The Data Entry Clerk plays a vital role in managing and processing data efficiently while interacting with customers to provide accurate information and resolve issues related to products and services. This position involves handling customer inquiries, documenting interactions, and maintaining up-to-date records using various data management tools.
Responsibilities
- Enter data accurately using Microsoft Excel, Google Sheets, and proprietary CRM systems
- Interact with customers to address inquiries and resolve technical issues
- Update and maintain customer and product records based on interactions
- Document and report issues encountered during data entry or customer communication
- Provide information related to products and services clearly and professionally
- Manage complaints efficiently and escalate when necessary
- Build and expand knowledge of products and service updates
Preferred Qualifications
- Entry-level experience in data entry or related roles
- High school diploma or equivalent
- Familiarity with data entry software and CRM systems
- Customer service and technical troubleshooting skills
- Strong multitasking and time management abilities
- Excellent communication and problem-solving skills
- Attention to detail and accuracy in data processing
Salary : $17 - $27