What are the responsibilities and job description for the Facilities Systems Operations Manager position at Kiawah Island Golf Resort?
Job Description
Posted Friday, January 30, 2026 at 5:00 AM
Position Summary:
The Facilities Systems Operations Manager supports the Facilities Maintenance, Fleet Maintenance, and Landscaping Departments in a fast-paced resort environment, ensuring administrative, financial, and coordination functions are executed efficiently and in alignment with the resort's operational and guest-service standards. The position plays a critical role in supporting year-round and seasonal operations while maintaining safe, efficient well-maintained, and guest-ready property.
Pay Rate:
The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort's actual rate of pay will be determined during the hiring process.
Qualifications
- Bachelor's degree in Business Administration, Hospitality Management, Facilities Management, or a related field preferred.
- 3–5 years of administrative or operations experience within hospitality, resort operations, property management, facilities, landscaping, or a related environment.
- Experience supporting seasonal operations and high-volume workloads preferred.
- Combination of office and on-property work in a resort environment.
- Regular interaction with Facilities, Landscaping, and Fleet Maintenance teams as well as resort leadership and external vendors.
- Strong organizational skills with the ability to manage multiple priorities in a dynamic resort environment.
- Excellent communication and interpersonal skills with a guest-service mindset.
- Proficiency in Microsoft Office; experience with CMMS or facilities/landscaping management systems preferred.
- Strong attention to detail, problem-solving skills, and professional discretion.
Expectations & Responsibilities
- Provide day-to-day administrative support to the Facilities, Landscaping, and Fleet Maintenance leadership teams.
- Coordinate departmental schedules, meetings, and project timelines, including seasonal ramp-up and peak operational periods.
- Prepare reports, internal communications, and presentations related to facility operations, landscaping initiatives, capital projects, and fleet maintenance.
- Maintain organized records for work orders, permits, warranties, inspections, and regulatory documentation.
- Assist with departmental budgets, forecasts, and expense tracking for Facilities, Landscaping, and Fleet Maintenance.
- Process purchase orders, invoices, and expense reconciliations in coordination with Finance.
- Track costs related to departments, landscaping projects, emergency repairs, and vendor services to ensure budget compliance.
- Coordinate scheduling and communication with external vendors, contractors, landscaping providers, and service partners.
- Assist with contract administration, renewals, and service agreements.
- Ensure vendors meet resort standards, insurance requirements, and safety protocols.
- Support compliance with local, state, and federal regulations, including safety inspections and audits.
- Maintain records related to inspections, preventative maintenance programs, landscaping safety procedures, and training.
- Assist with emergency preparedness documentation, storm readiness, and operational readiness planning.
- Serve as a liaison between Facilities, Landscaping, and resort departments including Operations, Housekeeping, Golf, Recreations, Transportation, HR, and Finance.
- Coordinate communication related to facility and grounds projects, outages, closures, and guest-impacting work.
- Maintain systems such as CMMS, asset tracking tools, landscaping project logs, and work order reporting platforms.
- Ensure accuracy and timely completion of work orders and maintenance documentation.
- Identify opportunities to streamline administrative processes and improve operational efficiency across Facilities, Landscaping, and Fleet Maintenance.
Essential Physical Requirements
- Ability to work in both office and on-property environments across the resort.
- Ability to stand, walk, and move throughout the property for extended periods.
- Ability to navigate stairs, uneven terrain, and operational areas as needed.
- Ability to lift up to 25 pounds, with or without reasonable accommodation.
- Ability to use standard office equipment and communicate effectively.
- Ability to work flexible hours to support seasonal operations, emergencies, or storm readiness.
Perks & Benefits
- Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
- Employee Meal Program
- Employee Trainings and Appreciation Events throughout the year
- Recognition Awards and Incentive Events, Peer to Peer Recognition
- Leadership & Career Development
- Bi-annual Wellness Fair
- Free Parking
- Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
- 401k – available after 30 days of employment
Our Story
Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.
The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.
Join the BEST, APPLY NOW and Work in Paradise
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.
All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.
We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to
Job Details
Pay Type Salary
Employment Indicator Full-Time
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Kiawah Island, SC, USA