What are the responsibilities and job description for the Golf Shop Associate position at Kiahuna Golf Club?
Job Overview
We are seeking a dedicated and personable Golf Shop Associate to join our team at Kiahuna Golf Club. In this role, you will provide outstanding customer service, assist with merchandise sales, and manage tee time reservations. While prior knowledge of golf is not required, you should be enthusiastic about learning and growing in this area. Your primary focus will be on delivering a positive experience for our guests and ensuring efficient operations in the golf shop.
Key Responsibilities
Customer Service:
- Greet and assist guests with a friendly and professional attitude.
- Provide information and support regarding golf shop merchandise and services.
- Address customer inquiries and resolve any issues or concerns.
Tee Time Management:
- Schedule and confirm tee times for individuals and groups.
- Utilize the tee time reservation system to manage bookings and handle modifications or cancellations.
- Ensure that all tee times are coordinated with the golf course for optimal flow and customer satisfaction.
Sales and Merchandise:
- Process transactions accurately and efficiently using the point-of-sale system.
- Ensure golf shop is clean, tidy, and welcoming.
- Keep merchandise displays organized and attractive, and assist with restocking as needed.
Learning and Development:
- Acquire a basic understanding of golf terminology, etiquette, and equipment through training.
- Participate in ongoing training to improve knowledge and performance in the role.
Golf Benefits
- Employee golf discounts.
- Industry discounts on golf at other participating golf courses.
- Employee discounts on golf merchandise, apparel, and equipment.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Koloa, HI 96756 (Required)
Work Location: In person
Salary : $16 - $18