Automotive Receptionist

We are seeking a reliable and customer-focused individual to join our team as a full-time automotive receptionist. As an automotive receptionist, you will be the first point of contact for our dealership, responsible for providing exceptional customer service and ensuring smooth operations at the front desk. This position is ideal for individuals who are organized, friendly, and have a passion for the automotive industry. If you thrive in a fast-paced environment and enjoy interacting with customers, this role offers a great opportunity to contribute to our dealership's success.

Responsibilities:

• Greet and Welcome: Warmly welcome customers as they enter the dealership, offering a friendly and professional first point of contact.
• Answer Calls: Manage incoming phone calls, route them to the appropriate department, and provide basic information to callers.
• Customer Assistance: Provide general information about the dealership, Kia vehicles, and services offered to customers who visit or call.
• Appointment Scheduling: Schedule appointments for sales, service, and test drives, ensuring efficient use of dealership resources.
• Data Entry: Accurately enter customer information and inquiries into the dealership's computer system.
• Administrative Support: Assist with various administrative tasks, such as filing, photocopying, and organizing documents.
• Customer Relations: Maintain a positive and helpful attitude when dealing with customers' questions, concerns, and requests.
• Communication: Relay messages and information between different departments within the dealership.
• Office Maintenance: Keep the reception area clean and organized, ensuring a professional and welcoming environment.
• Multitasking: Handle multiple tasks simultaneously, such as answering phones while greeting customers or assisting with paperwork.
• Flexibility: Be open to working flexible hours, including weekends and evenings, to accommodate the dealership's operational needs.
• Professionalism: Represent the dealership in a courteous and professional manner, upholding its reputation and customer service standards.
• Other duties may be assigned by manager.

Requirements:

• Excellent Communication: Strong verbal and written communication skills to interact effectively with customers and colleagues.
• Customer Service Skills: A customer-focused approach with the ability to handle customer inquiries and issues professionally.
• Organizational Abilities: Strong organizational skills to manage appointment scheduling and administrative tasks efficiently.
• Computer Literacy: Proficiency in using computers, including basic software applications for data entry and communication.
• Positive Attitude: A friendly demeanor, patience, and a positive attitude to create a welcoming atmosphere.
• Multitasking: Ability to manage multiple tasks and responsibilities simultaneously.
• Dependability: Punctuality and reliability in fulfilling scheduled shifts.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $15 - $17