What are the responsibilities and job description for the Expo position at Khao Sen?
At Khao Sen, we bring the vibrant flavors of Thailand to Fuquay-Varina in a modern, welcoming setting. We believe in creating an exceptional dining experience through fresh ingredients, authentic recipes, and attentive service. Our team is passionate, respectful, and driven by excellence—and we’re looking for someone who shares those values to join us as our next Expo.
Position Summary
The Expo (Food Expeditor) is the crucial link between our kitchen and front-of-house teams. You will be responsible for ensuring that all dishes leaving the kitchen meet our quality standards, are plated correctly, and are delivered to guests in a timely and organized manner. This role demands a sharp eye for detail, excellent communication skills, and the ability to thrive under pressure.
Key Responsibilities
- Serve as the liaison between kitchen staff and servers, ensuring accurate and timely delivery of orders.
- Double-check tickets for accuracy and completeness before food is sent to tables.
- Ensure food presentation is consistent with Khao Sen’s quality and visual standards.
- Coordinate the timing of dishes for tables with multiple items.
- Communicate effectively with line cooks and servers to maintain a smooth workflow.
- Handle modifications, allergy notes, and special instructions carefully and professionally.
- Maintain cleanliness and organization of the expo station.
- Assist with packaging takeout and delivery orders during peak hours.
- Alert kitchen and management to any delays, issues, or special guest requests.
- Support team with side work and closing duties as needed.
Qualifications
- Previous experience in an expo, runner, or fast-paced restaurant role preferred.
- Strong multitasking and communication skills.
- High attention to detail, especially regarding food quality and plating.
- Calm and focused under pressure during peak service times.
- Friendly, team-oriented attitude.
- Must be able to stand for extended periods and lift up to 25 lbs.