What are the responsibilities and job description for the Support Readiness Program Manager position at Kforce Technology Staffing?
RESPONSIBILITIES:
Kforce is immediately adding a full-time Support Readiness Program Manager in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Vancouver, WA.
Responsibilities:
* Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert
* Frequently contributes to the development of new ideas and methods
* Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors
* Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives
* Acts as an expert providing direction and guidance to process improvements and establishing policies
* Frequently represents the organization to external customers/clients
* Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives
REQUIREMENTS:
* Project Management Professional (PMP) Certification is preferred
* 7-10 years of work experience, preferably in project management
* Customer Support experience, knowledge about support frameworks, tools, processes, and regional engagements
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce is immediately adding a full-time Support Readiness Program Manager in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Vancouver, WA.
Responsibilities:
* Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert
* Frequently contributes to the development of new ideas and methods
* Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors
* Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives
* Acts as an expert providing direction and guidance to process improvements and establishing policies
* Frequently represents the organization to external customers/clients
* Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives
REQUIREMENTS:
* Project Management Professional (PMP) Certification is preferred
* 7-10 years of work experience, preferably in project management
* Customer Support experience, knowledge about support frameworks, tools, processes, and regional engagements
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Salary : $59 - $77