What are the responsibilities and job description for the Salesforce Administrator/Business Systems Analyst position at Kforce Technology Staffing?
RESPONSIBILITIES:
Kforce has a client in Madison, WI that is seeking an experienced Salesforce Administrator to support day-to-day Salesforce operations while helping improve how business systems and processes work together.
Summary:
This role will contribute to developing and executing a clear, structured improvement plan (e.g., current state, target state, priorities, and business metrics) and supporting execution against that plan. The focus is on practical improvements that reduce manual work, improve data quality, and support measurable business outcomes. This is a hands-on role suited for someone who enjoys working closely with users, improving systems incrementally, and seeing changes adopted in real operations.
Key Responsibilities:
* Manage Salesforce configuration, users, workflows, and reporting
* Support adoption, usability, and data quality improvements
* Assist with lead management, dashboards, and basic automation
* Serve as the primary internal point of contact for Salesforce support and enhancements
* Help assess current-state workflows across CRM and related systems
* Participate in developing a structured improvement plan with clear priorities and metrics
* Implement approved system and process improvements
* Coordinate with external vendors or consultants for advanced development or integrations
* Help define and track business metrics tied to system and process improvements
* Provide visibility into progress and outcomes
* Support incremental, sustainable improvements that align with business priorities
REQUIREMENTS:
* 4-6 years of experience as a Salesforce Administrator
* Strong knowledge of Salesforce configuration, reporting, and user management
* Experience supporting business users in an operations or professional services environment
* Comfortable working from a defined plan and executing against priorities
* Strong communication and organizational skills
* Ability to work independently in a remote environment
Preferred Qualifications:
* Exposure to ERP, accounting, or time-tracking systems
* Experience contributing to process improvement initiatives
* Familiarity with defining or tracking business metrics
* Experience working with external developers or vendors
What Success Looks Like:
* A clear improvement plan is in place and actively executed
* Salesforce is easier to use and better adopted
* Manual, duplicate work is reduced
* Data quality and reporting visibility improve
* System and process improvements are adopted and sustained
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Madison, WI that is seeking an experienced Salesforce Administrator to support day-to-day Salesforce operations while helping improve how business systems and processes work together.
Summary:
This role will contribute to developing and executing a clear, structured improvement plan (e.g., current state, target state, priorities, and business metrics) and supporting execution against that plan. The focus is on practical improvements that reduce manual work, improve data quality, and support measurable business outcomes. This is a hands-on role suited for someone who enjoys working closely with users, improving systems incrementally, and seeing changes adopted in real operations.
Key Responsibilities:
* Manage Salesforce configuration, users, workflows, and reporting
* Support adoption, usability, and data quality improvements
* Assist with lead management, dashboards, and basic automation
* Serve as the primary internal point of contact for Salesforce support and enhancements
* Help assess current-state workflows across CRM and related systems
* Participate in developing a structured improvement plan with clear priorities and metrics
* Implement approved system and process improvements
* Coordinate with external vendors or consultants for advanced development or integrations
* Help define and track business metrics tied to system and process improvements
* Provide visibility into progress and outcomes
* Support incremental, sustainable improvements that align with business priorities
REQUIREMENTS:
* 4-6 years of experience as a Salesforce Administrator
* Strong knowledge of Salesforce configuration, reporting, and user management
* Experience supporting business users in an operations or professional services environment
* Comfortable working from a defined plan and executing against priorities
* Strong communication and organizational skills
* Ability to work independently in a remote environment
Preferred Qualifications:
* Exposure to ERP, accounting, or time-tracking systems
* Experience contributing to process improvement initiatives
* Familiarity with defining or tracking business metrics
* Experience working with external developers or vendors
What Success Looks Like:
* A clear improvement plan is in place and actively executed
* Salesforce is easier to use and better adopted
* Manual, duplicate work is reduced
* Data quality and reporting visibility improve
* System and process improvements are adopted and sustained
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Salary : $50 - $60