What are the responsibilities and job description for the Field Service Management Business Systems Analyst position at Kforce Technology Staffing?
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a Field Service Management Business Systems Analyst in Dublin, CA. We're looking for a Senior Functional Business Systems Analyst to lead initiatives that enhance our Field Service Management (FSM) capabilities. This role is pivotal in ensuring efficient, scalable service operations as we modernize our technology landscape.
Summary:
In this role, you will act as the primary link between business stakeholders and IT, translating operational needs into system configurations that improve productivity, compliance, and customer experience. Experience with IFS Applications is strongly preferred, but expertise with other ERP or FSM platforms is welcome. This position offers the chance to work on a full IFS reimplementation and support our migration from on-premise systems to cloud. You'll design workflows for preventative maintenance, mobile workforce enablement, and dispatch operations-critical to our Facilities Service Group, which include construction, maintenance contracts, and retrofit services.
Key Responsibilities:
* Partner with business teams to analyze processes, document workflows, and identify optimization opportunities
* Configure and maintain IFS FSM modules; Develop workflows for scheduling, job assignment, and reporting
* Support planning for cloud migration and future system enhancements
* Create documentation, ensure compliance, and provide user training
* Act as a strategic advisor on ERP trends and FSM best practices; Adapt as technology evolves
REQUIREMENTS:
* Extensive experience as a Functional Analyst or Business Systems Analyst in ERP environments
* Hands-on expertise configuring enterprise applications (IFS preferred; experience with other ERP/FSM systems acceptable)
* Strong understanding of Field Service Management processes, including preventative maintenance scheduling; Break-fix and retrofit operations; Mobile workforce enablement
* Excellent communication, documentation, and stakeholder engagement skills
* Ability to work effectively in a hybrid onsite model
Preferred Qualifications:
* Experience with IFS Apps or similar ERP platforms
* Familiarity with service operations in construction, maintenance contracts, and retrofits
* Knowledge of cloud migration strategies and ERP transformation initiatives
Why Join Us?
This is a unique opportunity to influence the future of our enterprise systems and make a tangible impact on how we deliver services to customers. You'll work in a collaborative environment that values innovation, continuous improvement, and professional growth. If you thrive on solving complex problems and driving technology-enabled change, we want to hear from you.
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Field Service Management Business Systems Analyst in Dublin, CA. We're looking for a Senior Functional Business Systems Analyst to lead initiatives that enhance our Field Service Management (FSM) capabilities. This role is pivotal in ensuring efficient, scalable service operations as we modernize our technology landscape.
Summary:
In this role, you will act as the primary link between business stakeholders and IT, translating operational needs into system configurations that improve productivity, compliance, and customer experience. Experience with IFS Applications is strongly preferred, but expertise with other ERP or FSM platforms is welcome. This position offers the chance to work on a full IFS reimplementation and support our migration from on-premise systems to cloud. You'll design workflows for preventative maintenance, mobile workforce enablement, and dispatch operations-critical to our Facilities Service Group, which include construction, maintenance contracts, and retrofit services.
Key Responsibilities:
* Partner with business teams to analyze processes, document workflows, and identify optimization opportunities
* Configure and maintain IFS FSM modules; Develop workflows for scheduling, job assignment, and reporting
* Support planning for cloud migration and future system enhancements
* Create documentation, ensure compliance, and provide user training
* Act as a strategic advisor on ERP trends and FSM best practices; Adapt as technology evolves
REQUIREMENTS:
* Extensive experience as a Functional Analyst or Business Systems Analyst in ERP environments
* Hands-on expertise configuring enterprise applications (IFS preferred; experience with other ERP/FSM systems acceptable)
* Strong understanding of Field Service Management processes, including preventative maintenance scheduling; Break-fix and retrofit operations; Mobile workforce enablement
* Excellent communication, documentation, and stakeholder engagement skills
* Ability to work effectively in a hybrid onsite model
Preferred Qualifications:
* Experience with IFS Apps or similar ERP platforms
* Familiarity with service operations in construction, maintenance contracts, and retrofits
* Knowledge of cloud migration strategies and ERP transformation initiatives
Why Join Us?
This is a unique opportunity to influence the future of our enterprise systems and make a tangible impact on how we deliver services to customers. You'll work in a collaborative environment that values innovation, continuous improvement, and professional growth. If you thrive on solving complex problems and driving technology-enabled change, we want to hear from you.
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $90,000 - $130,000
