Senior Innovation Analyst

Responsibilities

Kforce has a client that is seeking a Senior Innovation Analyst in Miami, FL (Florida). Key Responsibilities:

• Support the testing, evaluation, and validation of new technologies, hardware, and proof-of-concept initiatives
• Coordinate the deployment of technology pilots into operational environments, ensuring successful execution from planning through implementation
• Partner closely with Technology, Product, Operations, Engineering, and external vendors to deliver innovation initiatives
• Serve as the primary point of coordination across multiple teams to ensure project timelines, dependencies, and deliverables remain on track
• Assist with hardware installation planning, configuration, troubleshooting, and deployment activities
• Validate hardware compatibility, functionality, and operational readiness prior to field deployment
• Collaborate with vendors to resolve technical issues and coordinate equipment logistics
• Document testing results, implementation findings, lessons learned, and deployment recommendations
• Track project milestones, risks, action items, and implementation schedules
• Support continuous improvement efforts by identifying opportunities to improve technology processes and deployment methodologies
• Participate in technology evaluations involving hardware, POS systems, peripherals, networking equipment, kiosks, payment devices, and other innovation initiatives
  
  

Requirements

• Bachelor's degree or equivalent professional experience
• 5 years of experience in Technology, Retail Technology, Hospitality Technology, Operations Technology, or a related field
• Experience supporting, implementing, or troubleshooting Point-of-Sale (POS) systems
• Experience coordinating cross-functional technology initiatives
• Exposure to technology hardware, including POS terminals, payment devices, kiosks, display systems, networking equipment, or similar technologies
• Strong organizational and communication skills
• Strong problem-solving and analytical abilities
• Ability to manage multiple priorities in a fast-paced innovation environment
• Comfortable working with external vendors and internal stakeholders
  
  

Preferred Qualifications

• Experience working in retail, hospitality, customer-facing operations, or technology-focused environments
• Experience supporting hardware deployments or technology rollouts across multiple locations
• Exposure to technology pilots, proof-of-concept initiatives, or innovation labs
• Familiarity with Agile or project coordination methodologies
• Knowledge of operational processes and technology ecosystems
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.