What are the responsibilities and job description for the Senior Change Management Training and Technology position at Kforce Inc?
Responsibilities
Kforce's client in Jupiter, FL is seeking a Senior Change Management Training and Technology who will support Power Delivery technology and process transformations through change management, training, documentation, readiness, deployment, and adoption. Key Responsibilities
Preferred Qualifications
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce's client in Jupiter, FL is seeking a Senior Change Management Training and Technology who will support Power Delivery technology and process transformations through change management, training, documentation, readiness, deployment, and adoption. Key Responsibilities
- Change impact, stakeholder, audience, and readiness assessments
- Current/future-state process and workflow validation
- Role-based training, facilitation, simulations, eLearning, job aids, videos, and procedure manuals
- Salesforce configuration, testing, implementation, training, and user support
- AI assistant/agent development, prompt engineering, testing, and knowledge grounding
- SharePoint/Microsoft 365 knowledge management
- UAT, pilots, deployment, Hypercare, and sustainment
- Training, readiness, and adoption measurement
- Partner with Product Owners, SMEs, IT, and field stakeholders
- Independently manage deliverables across multiple workstreams
Preferred Qualifications
- Strong Salesforce administration, implementation, and training experience
- Salesforce certifications or demonstrated equivalent proficiency
- Hands-on generative AI/AI assistant experience
- OCM and instructional design experience
- Strong process mapping, documentation, facilitation, and stakeholder skills
- Microsoft 365/SharePoint proficiency
- Agile/project delivery experience
- Utility or field-operations experience preferred
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Salary : $65 - $75