Program Assistant

Responsibilities

Kforce has a client located in Boston, MA that is in need of a Program Assistant. Responsibilities:

• Assist with internal/external communications, change management, training, reporting, stakeholder management, and other assigned tasks
• Support implementation of training programs for employee stakeholder groups
• Serve as liaison with stakeholders and vendors to ensure timely and sufficient training materials
• Prepare documentation such as Special Orders, Standard Operating Procedures, newsletters, email announcements, intranet content, and videos
• Respond to staff requests for project-related information
• Support test phase initiatives by ensuring requirements are tested, documented, and on schedule
• Gather operational data and reports to identify trends and assist with strategies for customer adoption of new technology
• Help employee groups adopt new workflows and technology
• Assist with development and management of awareness, education, and transition campaigns
• Provide regular project status updates and monitor adoption across stakeholder groups
• Track overall project progress and escalate issues as needed
• Respond professionally to inquiries from customers, vendors, or co-workers
• Coordinate stakeholders and support organizational change and business continuity plans
• Work any assigned shifts or locations
• Perform related duties and projects as assigned
  
  

Requirements

• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Ability to manage multiple tasks and meet deadlines
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with project coordination or administrative support
• Familiarity with change management and training processes
• Ability to work independently and collaboratively with diverse stakeholders
• Strong attention to detail and accuracy in documentation
• Problem-solving skills and ability to escalate issues appropriately
• Flexibility to work varied shifts and locations as needed
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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