What are the responsibilities and job description for the Shift Supervisor position at KFC?
The shift supervisor role can be the gateway to broader leadership roles! If you are eager to lead and learn restaurant management this role provides an introduction into leadership for you!
Shift Supervisor Responsibilities:
- As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest experience and the restaurant’s success
- Support the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitability
- Effectively communicate goals, promotions, business updates, etc
- Provide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals
- Lead the overall positive and collaborate family environment
Success Factors:
- Takes absolute pride in everything you do
- Goal-oriented leader that enjoys a fast-paced environment
- Leads through motivating and mentoring others
- High accountability for results and leading a team
- Desire to learn and grow into broader management positions
- Values customer service and positively impacting our guest’s experience
- Flexible work hours and punctual attendance
- A smile and enthusiasm are required when waiting on guests
- Some heavy lifting may be required (range 25-85 pounds)
- Extended standing
- Hearing in normal range must be present due to auditory alarms for some cooking equipment
- Cash handling and counting may be required
- Reading of menus, manuals and training aids required
- Manual dexterity in packing food containers and cleaning
- Ability to work with others in somewhat confined space
- Maintaining safety around high temperature equipment, boiling water and hot shortening
- Capable of maintaining the confidentiality of Company operating procedures and operating results
- If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation any time by contacting the location nearest you.
This job posting is for a position in a restaurant that is independently owned and operated by a KFC franchisee. This means your application will be reviewed only by the franchisee who is solely responsible for any hiring decisions. If hired, the franchisee will be your only employer and is alone responsible for any and all employment related matters.