What are the responsibilities and job description for the Shift Supervisor position at KFC?
Shift Supervisor Responsibilities:
- As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest experience and the restaurant's success
- Support the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitability
- Effectively communicate goals, promotions, business updates, etc
- Provide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals
- Lead the overall positive and collaborate family environment
Success Factors:
- Takes absolute pride in everything you do
- Goal-oriented leader that enjoys a fast-paced environment
- Leads through motivating and mentoring others
- High accountability for results and leading a team
- Desire to learn and grow into broader management positions
- Values customer service and positively impacting our guest's experience
- Flexible work hours and punctual attendance
- A smile and enthusiasm are required when waiting on guests
- Some heavy lifting may be required (range 25-85 pounds)
- Extended standing
- Hearing in normal range must be present due to auditory alarms for some cooking equipment
- Cash handling and counting may be required
- Reading of menus, manuals and training aids required
- Manual dexterity in packing food containers and cleaning
- Ability to work with others in somewhat confined space
- Maintaining safety around high temperature equipment, boiling water and hot shortening
- Capable of maintaining the confidentiality of Company operating procedures and operating results
- If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation any time by contacting the location nearest you.
This job posting is for a position in a restaurant that is independently owned and operated by a KFC franchisee. This means your application will be reviewed only by the franchisee who is solely responsible for any hiring decisions. If hired, the franchisee will be your only employer and is alone responsible for any and all employment related matters.
KFC Corporation is an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, military status, or any other basis protected by applicable federal, state or local law. An offer of employment may be contingent upon a satisfactory background check and proof of employment eligibility. Restaurant-specific positions are available at both corporate and franchised KFC locations. Those applying for a position with a franchisee or licensee of KFC are not applying for to work at KFC Corporation or any of its affiliates. Franchisees and licensees are independent business owners and employers who are responsible for their own employment practices, including setting their own wage and benefit programs.