What are the responsibilities and job description for the KFC Now Hiring Shift Supervisors position at KFC?
Overview
Join our dynamic team as a Shift Supervisor and become a vital leader in delivering exceptional quick-service dining experiences! In this energetic role, you will oversee daily restaurant operations, motivate and guide team members, ensure food safety and quality standards are met, and create a welcoming environment for our guests. Your leadership will drive efficiency, uphold brand standards, and foster a positive team atmosphere that encourages growth and excellence. This paid position offers an exciting opportunity to develop management skills while working in a fast-paced, hospitality-focused environment.
Responsibilities
- Supervise daily restaurant activities, ensuring smooth shift operations from opening to closing.
- Lead and motivate team members to deliver outstanding customer service and maintain high food quality standards.
- Manage food preparation processes, including cooking, food handling, and ensuring adherence to food safety regulations.
- Oversee inventory control, stock levels, and ordering to prevent shortages or waste.
- Operate point-of-sale (POS) systems such as Aloha POS and Micros POS for accurate cash handling and transaction processing.
- Train new staff members on food service procedures, safety protocols, and customer engagement techniques.
- Handle customer inquiries or complaints promptly to ensure satisfaction and loyalty.
- Assist with shift management tasks including scheduling, staff delegation, and performance feedback.
- Maintain cleanliness and sanitation standards in kitchen and dining areas in compliance with health regulations.
- Support management in budgeting efforts, sales goals, and operational improvements.
Skills
- Proven experience in food preparation, cooking, or kitchen management within quick service or fast food restaurants.
- Strong knowledge of POS systems such as Aloha POS or Micros POS; experienced in cash handling procedures.
- Demonstrated supervisory or team management experience in hospitality or restaurant settings.
- Excellent customer service skills with the ability to resolve issues effectively.
- Familiarity with food safety standards and proper food handling techniques.
- Capable of supervising food production processes including catering, banquets, or casual dining environments.
- Leadership qualities with experience in staff training & development, interviewing, and performance management.
- Ability to multitask efficiently during busy shifts while maintaining attention to detail.
- Knowledge of inventory control practices and food industry regulations.
- Experience with hospitality management software or restaurant management tools is a plus. Embark on a rewarding journey where your leadership fuels memorable guest experiences! We’re committed to supporting your growth through comprehensive training & development programs while fostering a vibrant team environment focused on excellence in food service management. Join us today to make an impact in a lively hospitality setting!
Pay: $17.50 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
Work Location: In person
Benefits:
Employee Discounts, Job Training, Free Lunch or SnacksSalary : $18 - $18