What are the responsibilities and job description for the Customer Service position at KFC?
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
- A commitment to promote from within
- Training and mentorship programs
- Scholarship opportunities
- Reward and recognition culture
- Competitive Pay
- Flexible schedules- day, night and evening shifts
- Free meal each shift on unpaid break
- May be eligible to accrue paid vacation time
- Career advancement and professional development opportunities
- May be eligible for medical benefits
- Health and Wellness programs
- 401(k) plan
- PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
The responsibilities of the team member will include:
- Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
- Preparation of products.
- Maintaining quality of product.
- Monitoring all service equipment.
- Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
- Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
- Must be at least 15 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, and organizational skills.
- Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed
- Basic Math skills and ability to count change
- Complete training
- Enthusiasm and willingness to learn
- Team player
- Commitment to customer satisfaction
- Strong work ethic
Environmental Requirements:
- Exposure to hot and cold temperatures.
- Working with flour and other food products.
- Fast-paced environment with high noise levels.
Physical Requirements:
- Ability to stand for prolonged periods.
- Ability to lift up to 50 pounds.
- Ability to perform repetitive tasks.
KFC Corporation is an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, military status, or any other basis protected by applicable federal, state or local law. An offer of employment may be contingent upon a satisfactory background check and proof of employment eligibility. Restaurant-specific positions are available at both corporate and franchised KFC locations. Those applying for a position with a franchisee or licensee of KFC are not applying for to work at KFC Corporation or any of its affiliates. Franchisees and licensees are independent business owners and employers who are responsible for their own employment practices, including setting their own wage and benefit programs.