What are the responsibilities and job description for the Customer Service position at KFC?
Job Description: Customer Service
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
The responsibilities of the team member will include:
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Environmental Requirements:
Physical Requirements:
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
- A commitment to promote from within
- Training and mentorship programs
- Scholarship opportunities
- Reward and recognition culture
- Competitive Pay
- Flexible schedules- day, night and evening shifts
- Free meal each shift on unpaid break
- May be eligible to accrue paid vacation time
- Career advancement and professional development opportunities
- May be eligible for medical benefits
- Health and Wellness programs
- 401(k) plan
- PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
The responsibilities of the team member will include:
- Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
- Preparation of products.
- Maintaining quality of product.
- Monitoring all service equipment.
- Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
- Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
- Must be at least 15 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, and organizational skills.
- Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed
- Basic Math skills and ability to count change
- Complete training
- Enthusiasm and willingness to learn
- Team player
- Commitment to customer satisfaction
- Strong work ethic
Environmental Requirements:
- Exposure to hot and cold temperatures.
- Working with flour and other food products.
- Fast-paced environment with high noise levels.
Physical Requirements:
- Ability to stand for prolonged periods.
- Ability to lift up to 50 pounds.
- Ability to perform repetitive tasks.