What are the responsibilities and job description for the Customer Experience and Quality Assurance Leader position at KFC?
Role Overview
The Restaurant General Manager is responsible for leading a team of staff to deliver exceptional customer experiences and maintain high standards of food quality and cleanliness.
Key Responsibilities
- Lead a team of restaurant staff to deliver exceptional customer experiences.
- Mentor and coach team members to improve their skills and performance.
- Develop and implement strategies to improve restaurant sales and profitability.
- Ensure that all staff adhere to KFC's policies and procedures.
About KFC
KFC is a global fast-food restaurant chain known for its fried chicken products. We operate globally with a strong presence in many countries.