What are the responsibilities and job description for the Restaurant General Manager position at KFC - FMI llc?
At KFC, we’re proud to serve more than just delicious food — we serve moments that matter. We’re in the business of making people’s day, one bucket at a time. Our meals bring comfort, our service brings joy, and together, they create an experience that keeps our customers coming back. Working at KFC means more than clocking in and out. It’s about building skills, growing your confidence, and being part of a team that feels like family. Whether you're serving up the Colonel’s famous Original Recipe or welcoming guests with a warm smile, you’re playing a key role in something bigger.
As part of our family we offer you:
- Competitive compensations and advancement opportunities
- Work Perks!
- Bursary program
- Employee Discounts
- Earn college credits!
- On site items
- Fun work atmosphere!
As the Restaurant General Manager, you are the #1 leader! Your leadership of one of the world’s largest
brands is a big responsibility but with your KFC Family supporting you; you can reach higher than you
ever imagined!
What You Will Do:
- Ownership of your restaurant’s success metrics and lead restaurant team to reach goals
- Meeting restaurant financial and strategic objectives, establishing and monitoring financial control, initiating corrective actions, and establishing community relationships
- Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
- Attracting customers through execution of marketing strategies, community programs, identifying and tracking changing demands, and evaluating strategy results
- Grow and mentor your KFC family through training, development and onboarding new team members
- Lead communications of your team’s goals, upcoming promotions, business updates, etc
- Inspire the overall positive and collaborative family environment
- Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
Success Factors:
- Leads by example with high standards in customer service, food quality and cleanliness
- True business partner and has an ownership mindset relating to business results
- Mentors and coaches team effectively through training and development resources
- Builds a team through selecting and onboarding new hires
- Takes absolute pride in everything you do
- Goal-oriented leader that enjoys a fast-pace environment
- Deep appreciation and commitment to customer service and our guest’s experience
Benefits:
Employee Discounts, Job Training, Free Lunch or Snacks