Family Program Assistant

Overview

We are looking for individuals who are passionate about substance use disorder and mental health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!

Benefits:

• At Acadia Healthcare, we offer a comprehensive benefits package including medical, prescription drug plan, flexible spending accounts, health savings accounts, vision, dental, and voluntary short-term and long-term disability coverage. Additionally, our well-being programs encompass employee assistance programs, financial support, tuition reimbursement, and much more.

   

Since its inception in 1973, Keystone Treatment Center has established itself as a nationally recognized inpatient and outpatient treatment center for substance use disorders and co-occurring mental health concerns. At our inpatient facility in Canton, South Dakota, just 30 minutes from Sioux Falls, we treat adolescents and adults age 19 and older of all genders who are struggling with addictions to alcohol and other drugs. 

Purpose Statement: 

Provide care and service. Demonstrate a positive, empathetic, and professional attitude toward customers at all times. Recognize that patient safety is a top priority.

Responsibilities

ESSENTIAL FUNCTIONS:

• Participate in performance improvement activities, exhibit initiative by suggesting process changes with compliance supported by direct observation, meetings, input into supervision process, and staff growth and development survey.
• Exhibit clear concise verbal and written communication as observed by direct observation.
• Demonstrate telephone skills (answering, taking messages, placing on hold and transferring calls.)
• Contact family members and/or other concerned persons to explain the purpose and goals of the Family Program as well as encouraging their participation in the Family Program.
• Maintain clinical records on each participant of the Family Program.
• Attend regular and specifically designated staffing conferences as directed.
• Participate in staff education and inservice programs.
• Conduct consultation and educational programs for community service groups, as assigned by the supervisor.
• Document telephone contact made to family members and/or concerned others in patient’s record.
• Conduct group and/or family sessions, under supervision, as scheduled and documents as required.
• Co-facilitate assigned group or family sessions and assist with modifying problem behaviors.
• May be responsible for initial assessments, as well as follow up assessments for patients.
• May prepare individual treatment plan for each assigned patient.
• Ensure all documentation regarding patient care, treatment and incidents is completed timely and in a clear, concise manner.
• May act as a liaison between referral sources and patients.
• Provide crisis intervention to patients, as needed.
• May plan for aftercare for assigned patients.
• May act as a liaison with insurance carriers, as requested.
• May provide case management duties for patients, ensuring individualized quality care.
• Evaluate the need of the patient and determine if referrals to other programs or facilities is needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

· ACT Prefered.

· Bachelor's degree in social or health services field preferred.

· Experience in counseling field instruction/internship or similar practicum through education or certification process required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· Licensure or certification for counseling, as required by the state in which the facility operates; OR state license or certification eligible within the timeframe designated by the facility.

· CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

· First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

· Completion of ongoing education and training, as required by the state in which the facility operates and applicable accrediting body.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

KEYTC

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.