Associate Director of Financial Planning

About Duncan Financial Group

Headquartered in Irwin, Pennsylvania – we help clients build and protect a better financial future. Our vision is to become the premier independent insurance and financial services organization that sets the standard for adding value to the lives of our clients, our employees, and our community stakeholders. At Duncan, we know that our greatest asset is our employees. We offer a new standard of insurance and financial guidance that is unmatched in the industry. Family-run for over 45 years, our diversified professionals get to know the needs of every client to deliver award-winning service for all their insurance, wealth management, and accounting needs. Built on a solid foundation, our relationships last for generations. Duncan Financial Group is quickly expanding both organically and through acquisition. With consistent and constant growth, we are continually seeking new talent to join us and continue to develop with us.

Associate Director of Financial Planning

Job Summary:  

As the Associate Director of Financial Planning, the candidate will oversee the Strategic Planning Analyst as well as future support staff associated with Financial Planning. This role is essential for ensuring the efficient, strategic development and growth of our Financial Planning department. The candidate will complete financial plans from data input to full plan delivery. The candidate will develop, analyze, and present financial plans to clients. Analysis will include retirement planning, investment analysis, tax strategies and risk management. The candidate will interact directly with clients to gather information, address inquiries, and provide delivery and updates on financial plans. The candidate will work alongside our financial advisors to coordinate client strategies, research investment options, and ensure that client goals are met. The candidate will ensure all client recommendations and interactions comply with firm policies and industry regulations as well as prepare and file necessary documentation for regulatory compliance.

Nature and Scope:

This position works under the direction of the Director of Operations for Financial Services. This position regularly interacts with clients, all company departments, vendors, and producing advisors (both internal and external) to implement new financial plans and support existing clients to benefit from increased use of the company’s services.

Duties and Responsibilities:

Team Leadership

• Foster a collaborative and positive team culture that encourages innovation and accountability
• Establish and maintain regular meeting cadence with Strategic Planning Analyst and other financial planning staff
• Attend and participate in Financial Services team meetings
• Attend or view recording of weekly Connection Call
• Manage, develop, and modify all marketing materials for internal and external advisors
• Manage, develop, and modify consistent operations for creation and analysis for all financial plans
• Track plans and subsequent sale opportunities; create invoices for clients and coordinate with DFG accounting to ensure appropriate payment to financial planning department and advisors

Client / Advisor Support 

• Answer client calls / emails and complete or delegate client service requests accurately and within set timeline standards 
• Document client/prospect interactions in CRM, including the assignment of necessary tasks in CRM
• Assist in preparing client-facing materials for meetings and follow up
• Provide support in the development of client proposals, including investment recommendations and plan summaries
• Generate and customize financial reports for clients, including performance summaries, financial statements, and progress toward goals

Financial Planning Responsibilities

• Attend all Fact Finding, Delivery and Implementation meetings with clients
• Enter all facts, create plan analysis and reporting for all plans
• Identify gaps and concerns and present these to the advisor prior to plan delivery
• Create engagement proposals as needed for prospects and clients
• Assist clients with the initiation and maintenance of CLIC Client

External Advisor Planning Responsibilities

• Assist with or fully develop plans within CLIC Advisor
• Assist external Advisors with CLIC Client
• Answer questions from external Advisors
• Guide external Advisors to DAR Financial Planning Resources
• Submit invoices to clients and coordinate with accounting to ensure appropriate payments to financial planning department and advisor

Culture Alignment

• Support the company culture of Smart, Humble, Hungry
• Maintain positive and professional relationships with all departments to resolve issues and complete projects

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field preferred
• 5 years’ experience working in a financial planning or paraplanning role
• FINRA Securities Registration (Series 7, 63, 65, 66); Series 65 and/or 66 required
• Experience with financial planning software required; DFG uses eMoney
• Experience with Customer Relationship Management (CRM) software required; DFG uses Redtail
• Working knowledge and practical experience with Microsoft Word, Excel, PowerPoint, and Outlook required
• Life, Accident & Health License preferred
• Strong written and verbal communications skills, with the ability to explain complex financial concepts to clients and colleagues in a clear and concise manner required
• Comfort in interaction with both clients and financial advisors, providing updates, gathering information, and presenting financial plans required
• Employment is contingent upon successful completion of pre-employment checks, including a review of criminal history and credit report, as permitted by law

Hours: Monday – Friday, 8:00am – 5:00pm

Office Location: 311 Main Street, Irwin, PA 15642 (Hybrid Work Options Available After Training)

Benefits:

• Competitive Salary
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off 
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.