What are the responsibilities and job description for the Server position at Keyes Pancake House?
Overview
We are seeking a dedicated and enthusiastic Server to join our team. The ideal candidate will have a passion for providing exceptional customer service in a fast-paced dining environment. As a Server, you will be responsible for creating memorable dining experiences by delivering high-quality service and ensuring guest satisfaction. Your role will involve taking orders, serving food and beverages, and maintaining a clean and welcoming atmosphere.
Responsibilities
- Greet and seat guests in a friendly manner, ensuring they feel welcome.
- Present menus and provide detailed information about food and beverage offerings.
- Take accurate orders using the Aloha POS system or similar technology.
- Serve food and drinks promptly while ensuring presentation meets our standards.
- Upsell menu items to enhance the dining experience and increase sales.
- Handle cash transactions accurately, including processing payments.
- Maintain cleanliness of tables, dining areas, and service stations throughout the shift.
- Adhere to food safety regulations and maintain proper hygiene standards.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Address guest inquiries and resolve any issues with professionalism.
Skills
- Proficient in using Aloha POS or similar point-of-sale systems.
- Strong basic math skills for handling transactions accurately.
- Knowledge of culinary practices and food preparation techniques.
- Understanding of food safety standards within the food industry.
- Previous experience in sales or upselling is highly desirable.
- Ability to handle cash transactions with accuracy and integrity.
- Familiarity with OpenTable or similar reservation systems is a plus.
- Excellent communication skills with a focus on customer service.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
Join us in delivering outstanding service that keeps our guests coming back for more!
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
Work Location: In person
Salary : $20 - $30