What are the responsibilities and job description for the Product Offering Manager- Identity & Access Management position at KeyData Cyber?
At KeyData Cyber, we're shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America.With 20 years of experience, 50M identities managed, and 1,000 successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence.We deliver comprehensive solutions across IAM domains, including:Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management)Consumer IAM (Identity Verification, Authentication and Access, Threat Detection) in highly regulated industries.If you're ready to grow your career alongside some of the industry's best, come join us — you're key to our successWe are currently looking for a Product Offering Manager to join our Innovation team! In this role, you will define, evolve, and scale KeyData Cyber's IAM product and service portfolio, driving product strategy, go-to-market success, and differentiated IP while strengthening client retention and strategic partnerships to support the company's long-term growth and competitive positioning.Location: USAEmployment Type: Full Time, remote Responsibilities: Product & Offering Strategy:Define and maintain the strategic roadmap for KeyData's IAM product and service portfolio.Drive the creation and evolution of differentiating IP that enhances delivery efficiency, competitive positioning, and client value.Partner with Engineering, Delivery, and Sales to identify gaps, needs, and opportunities for new IP and offering enhancements.Develop comprehensive business cases for IP and new offerings—including ROI modeling, market validation, investment justification, and revenue forecasts.Track, measure, and report on the performance and value realization of IP and offerings.Lifecycle Management:Own the full lifecycle of IAM offerings—from ideation and design through launch, scaling, and retirement.Define features, service tiers, pricing structures, SLAs, and value propositions.Ensure offerings remain competitive, scalable, and aligned to client needs.Go‑to‑Market (GTM) Enablement:Lead GTM initiatives aligned with KeyData's blended Delivery Lead Field Sales model, supporting both custom engagements and fixed book‑and‑bill solutions.Collaborate closely with Marketing to shape product messaging, positioning, launch plans, and awareness campaigns.Build GTM assets including sales kits, pitch decks, competitive briefs, pricing frameworks, and client‑facing materials.Drive launch readiness and cross‑functional alignment for all new and enhanced offerings.Enable Sales and Delivery with training, narratives, and tools necessary to articulate value and drive adoption.Client & Stakeholder Engagement: Serve as the voice of the client, ensuring offering decisions reflect genuine market needs.Conduct client interviews, feedback loops, and strategic account engagements.Present offering strategies, roadmaps, and findings to internal and external executive stakeholders—including the CEO.Cross‑Functional Leadership & Technology Partner Coordination: Collaborate with Engineering, Delivery, Sales, Client Success, and Marketing organizations.Coordinate with IAM technology partners (Microsoft Entra, SailPoint, Okta, CyberArk, Ping, ForgeRock, etc.) to align on capabilities, integrations, certifications, and co‑selling initiatives.Track partner roadmaps and ensure KeyData offerings evolve in tandem.Manage partner program requirements, enablement activities, and solution validation.Performance, Client Retention & Continuous Improvement: Lead KeyData's Client Retention Program, driving renewals, service adoption, and long‑term client satisfaction.Develop retention playbooks, risk indicators, engagement models, and proactive client success strategies.Analyze usage data, client feedback, and operational metrics to improve offerings and overall client outcomes.Define and track KPIs across the product and service portfolioRequired Qualifications:5–10 years in product management, offering management, or service portfolio leadership within IAM or cybersecurity. Deep knowledge of IAM domains: IGA, PAM, CIAM, MFA, SSO, directory services, Zero Trust, and cloud identity.Experience with IAM platforms such as Microsoft Entra, SailPoint, Okta, Ping, CyberArk, ForgeRock, etc.Proven ability to conceptualize, design, and lead development of differentiating IP, accelerators, frameworks, or tooling.Experience building business cases for new offerings and IP investments (ROI modeling, financial projections, market sizing, competitive analysis).Ability to measure, report, and communicate performance results of IP and product investments.Strong collaboration with Marketing, including messaging development, positioning, campaign planning, and GTM alignment.Ability to articulate technical capabilities in clear, compelling value propositions.Strong cross‑functional leadership, presentation, and communication skills.Analytical, data‑driven mindset with strong business acumen.Experience in consulting, deployment, or managed services organizationsPreferred Qualifications:IAM or cybersecurity certifications: CISSP, CISM, CCSP, CIAM, Microsoft, Okta, SailPoint, CyberArk certifications, etc.Experience with subscription-based services, recurring revenue models, or managed service offerings.Background in enterprise SaaS, cybersecurity consulting, or solution engineering.#LI-RJ1Why You'll Love Working HereAt KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone.Accessibility & AccommodationsIf you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition , and we will make all reasonable efforts to accommodate your request. BrightHire technology is used during the preliminary interview stage for recording, transcription, and candidate evaluation as part of our hiring process. Apply now to join the KeyData Cyber team and be part of our mission to secure the future of digital identity across North America.